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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
2,835 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 2,835 reviews

June 02, 2024

Efficient process for signing in and comfortable facility to wait for service work. Pleasant interface with all staff. More

by JJDORGAN
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Recommend Dealer
Yes
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All employees
June 01, 2024

Thank you for working on my jeep Cherokee and getting it done quickly as you did More

by charlesbutton899
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Yes
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In the service department
June 01, 2024

Jose is the best, thank you Jose for everything. It is greatly appreciated. Thank you More

by MAYE3009
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Yes
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Jose
May 31, 2024

The repair on my vehicle only lasted one day. Then the same issue came back. More

by Monika
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No
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John Gonyer
May 31, 2024

Called me about the issue and was very courteous and polite. Called my extended warranty for me to get issue taken care of. More

by harrikk69
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Yes
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Service department
Jun 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 30, 2024

I am kind of disappointed with some of the repairs on my car and I have made so many trips to Phillips Chrysler that my car should know the way by herself period. More

by TOGOOD4GLO
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Recommend Dealer
Yes
Employees Worked With
Hosea is wonderful working with in the Service Department and also Jim.
May 30, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Gary Winkler Service Manager (352) 732-7577 ext 107

May 30, 2024

I was called to make an appointment for air bags, it took 4 appointments to actually have the bags there to install, then they told me about the read end recall(they inspected it at air bag recall time), I s More

by chrisinocala
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Recommend Dealer
No
Employees Worked With
Brian Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, Chris, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

May 31, 2024 -

chrisinocala responded

I called Mr Winkler, as expected he didnt answer....The owners of this company need to hire trained customer service employees. Or send the ones you have to be trained in customer service. Mr Colon, at the parts desk, ESPECIALLY needs to trained. Colon just doesn't care about customers or their experience at the dealership

May 29, 2024

The dealership is good. We have used them with my 2016 Travato RV on a Promaster 3500 chassis and now with our new Roadtrek 2023 Promaster 3500. This was the first visit wit More

by pjk49
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Recommend Dealer
Yes
Employees Worked With
Gary
May 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 28, 2024

The service department is unorganized and there is always a guessing game for how long it’s going to take for someone to acknowledge and help me. The check in process is chaos. Also, the issue I just made an More

by Bridgette@teamdelva.com
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Recommend Dealer
No
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Service department
May 28, 2024

My service writer Jim was the best I’ve had the pleasure of working with and the technician was very knowledgeable More

by AARONMK2003
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Recommend Dealer
Yes
Employees Worked With
Jim Garvin
May 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

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