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Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,790 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 31, 2024
Easy to work with, and our sales lady was very
knowledgeable in regards to the vehicles
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by adamjustason
May 29, 2024
I have had the pleasure of purchasing 6 trucks from Liz.
I cannot express enough how impressed I am with every experience. Liz is courteous, attentive and patient. Never any pressure and she makes the entir
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by johntj
May 22, 2024
Liz was amazing and very personable.
She made the process simple, comfortable, & was available to accommodate our needs.
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by 6taylors
Employees Worked With
Dealership Inventory (391 Vehicles)
2024 Jeep Gladiator
new
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Free Coffee
- Free WiFi
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- Home Delivery
- Virtual Appointments
