Rocky Mount Chrysler Dodge Jeep
Rocky Mount, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The ladies (and guys) in the service department are absolutely fantastic. They are efficient and they keep you informed. I really appreciate that they value my time. absolutely fantastic. They are efficient and they keep you informed. I really appreciate that they value my time. More
Always a great experience at this service center, friendly experienced all staff and technicians knowledgeable. friendly experienced all staff and technicians knowledgeable. More
My experience with sales department was good, my salesman Trevus was knowledgeable about my new purchase as far as the service department I can Also rate their service good, with some hiccups but at the end Trevus was knowledgeable about my new purchase as far as the service department I can Also rate their service good, with some hiccups but at the end everything turn out ok. More
Had an appointment on Friday and they didn’t get to it until Monday evening what was the appointment for could’ve had my car back on Friday until Monday evening what was the appointment for could’ve had my car back on Friday More
Everyone was very friendly and professional, will recommend to anyone looking for a vehicle or trade. recommend to anyone looking for a vehicle or trade. More
Friendly sales staff and fair pricing. They made it very simple and we got a great car for a great price. They made it very simple and we got a great car for a great price. More
Friendly sales staff, especially Trivus, he was very knowledgeable and the service department there was some hipcups but at the end everything turn for the best. knowledgeable and the service department there was some hipcups but at the end everything turn for the best. More
Taylor and John took very good care of me and kept me updated along the way. Taylor helped me prioritize the work that needed to be done. Great job! updated along the way. Taylor helped me prioritize the work that needed to be done. Great job! More
My most recent visit was not good because I spent almost $850.00 on a misdiagnosis. I was told I need a sway bar replacement for my 2014 Ram 2500. The work was done and the problem was not fixed. I was then $850.00 on a misdiagnosis. I was told I need a sway bar replacement for my 2014 Ram 2500. The work was done and the problem was not fixed. I was then told I need to replace upper and lower ball joints plus wheel bearings. The cost was $3800.00. I got a diagnosis from two more mechanical shops.They diagnosed the problem as wheel bearings needed to be replaced which is what I got done. Also,if I had replaced all the things the dealership recommended the cost would have been half the price of what had been quoted . I have been coming to this dealership since 2015 for all my services. I have been a very loyal patron. I feel no consideration was given for my loyal patronage. I had an oil change on my Jeep Sahara and everything was done timely and they also replaced the inside door handle on the driver side which was covered under warranty More
The time at Rocky Mount Chysler performed a complete, thorough, and timely oil change, tire rotation and balance. My vehicle drives and performs much better after the service I received. thorough, and timely oil change, tire rotation and balance. My vehicle drives and performs much better after the service I received. More