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Rod Baker Ford Sales Inc - Service Center

Plainfield, IL

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13 Reviews

13 Reviews of Rod Baker Ford Sales Inc - Service Center

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April 10, 2024

I will never go back to this service department again. They lied and misinformed me for 5 days. More

by bghcds
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
haley, vince marisa
February 04, 2021

they will scam you with a friendly face.. do not bring your car in if you need any sort of service done. they will claim to have fixed it then give you something that does not work. More

by dihite7304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
rod baker ford
September 09, 2019

The Best Ford Dealer and Service Dept in Will County The last time I was in for an oil change , the mechanic noticed a slight oil leak on right side of engine. The service writer (Joe Picicci) said he w More

by gmanaka1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Picicci , Gary Sirek
November 27, 2018

Ford Fusion They did quite a bit of work on my car. They rebuilt most of the front end plus rear shocks and brakes. People ask me why I take my car back to the d More

by Handyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
November 26, 2018

Service manager was very helpful and friendly all of the employees seemed very happy finished the job quicker than expected never had any issues since I been More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
November 26, 2018

Rob Baker ford service Was great visit again, nice when service writers know your name. Called for service at 10:00 am, said they were booked but would fit me in. Was expect More

by Gatto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus, Joe
November 07, 2018

Ford F-250 4x4 Had my truck serviced at Rod Baker Ford dealership.Great service Department nice friendly personal This is my 3rd Ford in 15 years great trucks More

by Ford Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Jim Walters Sales
November 01, 2018

Service We got an oli change, plus handled some issues with fluids. Great service, quick, and very clean. We always go to rod Baker quick lane for our service More

by Nalvarez1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
October 26, 2018

It’s all about the service. We purchase our vehicles at Rod Baker because of the service center. They are great. I don’t remember who sold us our vehicles, but I do know who to More

by Ktalaric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
April 01, 2018

RS Headgasket - Pressure Test I am typically pretty nervous about getting my car serviced; however, Jen (service writes) was really nice and explained everything that needed to be More

by GQK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen
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