Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russell & Smith Honda
Houston, TX
2,514 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,514 reviews
May 23, 2024
Great experience! It is our fourth purchase from Russell and Smith! They are very professional and easy to do business with. Everyone at the dealership was so polite It is our fourth purchase from Russell and Smith! They are very professional and easy to do business with. Everyone at the dealership was so polite and knowledgeable! More
by sallyschillaci
Employees Worked With
Boubacar in sales, Polina in finance
Helpful May 22, 2024
Enjoyable experience. Michael was great. Knowledgeable patient informative. Dealership is open clean and close to my house! Michael was great. Knowledgeable patient informative. Dealership is open clean and close to my house! More
by dhoebig
Employees Worked With
May 22, 2024
Terrific sales with Ian and great service with Rocky and other representatives. Will buy from Russel and Smith again. other representatives. Will buy from Russel and Smith again. More
by Jslavin
May 20, 2024
Clean friendly and awesome work staff. Great experience. Sales person (Marco) definitely made us feel comfortable with our purchase showing us every detail of the vehicle. 10 out of 10 exp Great experience. Sales person (Marco) definitely made us feel comfortable with our purchase showing us every detail of the vehicle. 10 out of 10 experience More
by Alexander Hernandez
Employees Worked With
Marco
May 17, 2024
I went in for an oil change and tire rotation. It was done quickly and they didn't even hit me with the usual list of suggested additional services. It was done quickly and they didn't even hit me with the usual list of suggested additional services. More
by David
Employees Worked With
Service department
May 14, 2024
This is the first time that I have done purchasing a brand new car in the US. Fortunately, the exact car that I want to buy has been already existed in this dealership. Additionally, I met Sam Nguyen wh brand new car in the US. Fortunately, the exact car that I want to buy has been already existed in this dealership. Additionally, I met Sam Nguyen who is a very nice consultant and he makes a very good offer for me. More
by h.supawitch
May 14, 2024
I bought Honda cars from many didferent Honda dealers in Houston area but Russel & Smith has the best and very professtional management team. Will come back and buy more in the future. Houston area but Russel & Smith has the best and very professtional management team. Will come back and buy more in the future. More
by Tony
May 13, 2024
I wa very satisfied with the service I received. Thomas explained what they were going to do and how long it would take. The dealer report was very helpful Thomas explained what they were going to do and how long it would take. The dealer report was very helpful More
by Mfh5175
Employees Worked With
Thomas Nguyen
May 12, 2024
Andy Tran is an excellent salesman, professional, knowledgeable and kind. He assisted me throughout the entire process. Russell and Smith is a dealership with integrity and excellent customer service knowledgeable and kind. He assisted me throughout the entire process. Russell and Smith is a dealership with integrity and excellent customer service. I highly recommend. More
by Jean
Employees Worked With
