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Secor Volvo Cars

New London, CT

4.8
1,273 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,273 reviews

May 22, 2024

We had an excellent experience at Secor. Our salesman Steve was great! He was very nice , not pushy , and very knowledgeable. Would recommend others to see him. More

by limanni91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

They offer Great customer service. I have Never had a problem with any maintenance performed. More

by BIGMAMAELLA101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

The Service Department was professional, courteous, thorough and pleasant to interact with and corrected the issue with my wonderful 2024 XC60 Recharge Plus. More

by jonathandewire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Always pleased with attention to detail and communication. Julie, Laura Phillips as well as the rest of the team are always exceptional. More

by jp58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Secor Volvo Cars responded

We're delighted to know that you've had a positive experience with our team at Secor Volvo Cars, especially Julie and Laura Phillips. Thanks for your kind words about their attention to detail and communication!

May 20, 2024

Best service around staff very friendly helpful and knowledgeable would recommend and will return for future services More

by ANSWER331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Secor Volvo Cars responded

We're delighted to know you had a great experience with our team at Secor Volvo Cars! Your recommendation means the world to us. Looking forward to assisting you in your future services!

May 18, 2024

Quick communication. Easy to discuss options and price and quickly able to set up a test drive. More

by george.de88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Secor Volvo Cars responded

Reviews like this one make our day, George! Thanks from the Secor Volvo Cars team.

May 18, 2024

My Volvo S60 needed its 70 K maintenance, so I chose Secor. The staff is so professional, and made me feel that they knew Volvos inside and out. I waited in a comfortable waiting room, sipping coffee, More

by CYNTHIALEEDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Secor Volvo Cars responded

We're so glad to know that you had a positive experience with our team at Secor Volvo Cars. It's great to see that your S60 is running smoothly after its 70K maintenance! Thanks for choosing us and sharing this review.

May 18, 2024

Staff are Responsive, prompt, professional and informative. I appreciate the fact that the car was serviced and returned so quickly More

by HUTCHINSONJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Secor Volvo Cars responded

Hutchinson, we're glad to know our team at Secor Volvo Cars was able to provide you with a quick and professional service. Thanks for the positive feedback!

May 15, 2024

Our 2016 xc60 suddenly started using oil with only 77k miles on it. Eric and his crew were able to have Volvo provide their extended warranty and make major engine repairs at no cost to me. As an owner of More

by MCANTER7080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Engine mechanics
May 15, 2024 -

Secor Volvo Cars responded

We're glad to know that Eric and our team at Secor Volvo Cars were able to assist with your XC60's issue. It's great hearing we've restored your faith in the brand - thanks for choosing us as your dealership!

May 15, 2024

Best experience I’ve had car shopping. Friendly, knowledgeable and to the point. Steve Plona was great, no sales games, took his time to make sure we knew all the in and out of car, very More

by ehamct
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Secor Volvo Cars responded

We're so glad to know you had a great car shopping experience with us at Secor Volvo Cars! It's wonderful that Steve was able to provide the knowledgeable and straightforward service we strive for. Thanks for sharing your feedback!

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