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Serra Trussville Kia
Birmingham, AL
2,285 Reviews
Since 1981 the Serra family has served the Trussville are and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,285 reviews
May 23, 2024
No long wait and was served right away and they did the service i asked for service i asked for More
by rosalinegriffin
Verified Customer
Helpful May 23, 2024
I came in for my car’s first oil change without an appointment and I was swiftly attended to and was even offered a complimentary car wash. I will continue to have my car serviced here. Great service appointment and I was swiftly attended to and was even offered a complimentary car wash. I will continue to have my car serviced here. Great service and courteous customer service! More
by shana.gerson
May 22, 2024
Had m’y Sportage serviced here several times and very positive. Service is usually very quick and lounge has good wi-fi and coffee positive. Service is usually very quick and lounge has good wi-fi and coffee More
by Rick in Hoover
Employees Worked With
May 22, 2024
These salesman are very knowledgeable and they made me feel important and they were very professional feel important and they were very professional More
by lenmarsh0002
May 20, 2024
Very knowledgeable, friendly, and a pleasure to deal with! The transaction was easy and fast! with! The transaction was easy and fast! More
by acouch1714
May 19, 2024
Rashard was a great sales person. He diligently listened to my wants, needs and must haves. In addition he didn’t force selections upon me he simply allowed me to look and explore veh He diligently listened to my wants, needs and must haves. In addition he didn’t force selections upon me he simply allowed me to look and explore vehicles until I found the one to meet my desires. Abdula was really good at what he does. He made every effort to secure financing at the rate and terms I was willing to pay. We didn’t get exactly what I would have desired, but we made a reasonable compromise. He went above and beyond, even calling Kia Finance to lower my rate. Great job Team. Thanks for your kindness and attention to detail. More
by mona_pitts
May 17, 2024
James was so great and easy to work with! !! He really made this experience so pleasant! I highly would recommend him to anyone looking for a vehicle! !! He really made this experience so pleasant! I highly would recommend him to anyone looking for a vehicle! More
by a_cyman
May 17, 2024
My experience was wonderful . Smooth transition .Can't wait for my next purchase with this company . Smooth transition .Can't wait for my next purchase with this company . More
by tamalexhood
May 16, 2024
My experience was excellent. They all treated us as old customers, even though it was our first purchase. Highly recommend these folks! They all treated us as old customers, even though it was our first purchase. Highly recommend these folks! More
by bthomas7106
May 16, 2024
The quality of the vehicle on the surface is nice but for the last few days I’m finding new stuff wrong that shouldn’t be an issue with a used vehicle from an upper class dealer the last few days I’m finding new stuff wrong that shouldn’t be an issue with a used vehicle from an upper class dealer More
by Flat_Doug
