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Shottenkirk Chevrolet

Waukee, IA

4.5
2,520 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,520 reviews

May 30, 2024

Quick to get in for a diagnosis on my truck and very professional service. Advisor was detailed and kept me up to date. More

by JKESTER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

May 30, 2024

I was told they would have the part for the recall. When I arrived they did not have the part. More

by Heitzea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McClure
2.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Oberembt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

They charge a $200 diagnostic fee even if the vehicle problem is known before hand. More

by ou812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Hough
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Good experience with Alex Balke the lead salesman. Not the best experience with our initial meeting in finance. More

by RANDY.BECKLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Shottenkirk Chevrolet responded

Randy, It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

May 30, 2024

Excellent service. They always exceed my expectations. If you are looking for a quick turn around, you have found the right place. More

by TSTONE65473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Hocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

May 30, 2024

Sydney (Accessories Manager) was great to work with. Greatly appreciate her working with us to get the right accessories professionally installed on our new truck to fit our needs. More

by Alex.e.venter
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Shottenkirk Chevrolet responded

Alex, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sydney and our team, and we look forward to working with you again.

May 30, 2024

She’s so helpful and knows her stuff for sure. She is my go to More

by BUTTLERPRESLEY
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Shottenkirk Chevrolet responded

Presley, Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

May 30, 2024

Everyone was very helpful and friendly. They made the process smooth and not stressful. I would recommend this dealership to anyone in the need of a new vehicle! More

by HAILLYGREENOUGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Hocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Shottenkirk Chevrolet responded

Hailly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Astrid, Tanner, and our team, and we look forward to working with you again.

May 30, 2024

Kyle Stone and the GM were great to work with. Bill delivered my purchase, Bill was personal and represented the company well. I’ll buy again from this dealer. More

by SRG_1
Recommend Dealer
Yes
Employees Worked With
Kyle Stone
May 31, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. Kyle, Bill, and our team appreciate your business and hope to see you again soon!

May 30, 2024

Great and super helpful and kind and helpful service and great super helpful salespeople good More

by frmicminela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!