Shottenkirk Chrysler Dodge Jeep Ram Prosper

The coffee was much needed and great! The dearlership was understaffed so Marquis my agent was extra busy helping others. The dearlership was understaffed so Marquis my agent was extra busy helping others. More

experience was not good. I had an appointment with the salesperson Rob Thurber when arrive he was unable to meet. I don't know why the dealer make appointment if they don't I had an appointment with the salesperson Rob Thurber when arrive he was unable to meet. I don't know why the dealer make appointment if they don't receive their customers like supposed to. The salesperson didn't even show up to greet me and my fiancé. We return to buy a vehicle because the last time we had an amazing experience with the personal of this dealer ship. it's so sad to see all the good people are no longer there and have been replaced with the poor quality of personal More

Dealership is clean, Jordyn addressed me on the drive, and kept me updated daily on the status of my vehicle. Not to mention the technicians craftsmen ship, my truck doesn’t fit in there car wash and bein and kept me updated daily on the status of my vehicle. Not to mention the technicians craftsmen ship, my truck doesn’t fit in there car wash and being a diesel it can difficult to it clean, he went ahead and gave my engine bay a dust off and all areas of work done, you could tell had been wiped down and cleaned. More

I talked to serval salesman and finance personal at this dealership! Everyone was amazing! However, my main salesman Fred, was very professional, knowledgeable, and easy to talk too. He made the purchase of dealership! Everyone was amazing! However, my main salesman Fred, was very professional, knowledgeable, and easy to talk too. He made the purchase of my new vehicle memorable! I will definitely come back and he is for sure an asset to the company! Thanks Fred! More

Honored my Chrysler lifetime warranty, provided a loaner and everyone was very pleasant and attentive. and everyone was very pleasant and attentive. More

I was paying cash and still had to haggle with the “finance guy”. The sales rep, Quinn was great but working the deal with the finance guy was terrible. They try to screw your every way possible and h “finance guy”. The sales rep, Quinn was great but working the deal with the finance guy was terrible. They try to screw your every way possible and have required dealer add on’s! I do not recommend. More

I took my car in for service for the first time at Shottenkirk Chrysler Dodge Jeep Ram Prosper and was very pleased with the overall experience. The service team was great.....attentive, helpful, frie Shottenkirk Chrysler Dodge Jeep Ram Prosper and was very pleased with the overall experience. The service team was great.....attentive, helpful, friendly and professional. Jeff Kingsley, service advisor, was a pleasure to work with. I'll be back for sure for future service needs for my Jeep! More

I had a great visit! Everything went well. I did not have any issues and everyone was friendly. Everything went well. I did not have any issues and everyone was friendly. More

All of my needs were met swiftly and professionally by not only customer service but the rest of the following staff involved! not only customer service but the rest of the following staff involved! More

I recently moved here from Alabama and thought a bigger business would probably not give me a very welcoming and nice experience due to size. The staff that I worked with and that helped me from oil change business would probably not give me a very welcoming and nice experience due to size. The staff that I worked with and that helped me from oil change to recent purchase were very helpful, professional and knowledgeable. More