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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.7
3,411 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,411 reviews

May 28, 2024

Professional, friendly and a well job done. Wait time was shorter than expected.. Highly recommend this place. More

by robhaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024

Jack Kim was very welcoming and helpful. All in all it was a fast and great service. More

by estherk4
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024

Very professional. Southbay Hyundai & Jack Kim were very nice. Everything is done perfectly. Thank you. More

by pyshin
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024

South Bay Hyundai made my experience buying a new car very easy and straight forward. The salesman I worked with, Mac, was professional, knowledgeable and most important, very honest. I would recommend t More

by nicholasgomez93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac
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May 28, 2024 -

South Bay Hyundai responded

We love hearing such amazing feedback! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! Thank you so much for your recommendation and we will make sure Mac hears your kind words.

Helpful
May 26, 2024

Fantastic experience with Mac and the rest of the gang. It was a seamless experience and there was no pressure from him. Love my new car!! More

by alavin27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Mac and the seamlessness of the process. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

Helpful
May 26, 2024

Everyone was super nice. Nicole, Ariana, and Eduardo from Sales really made my experience great. I'll definitely tell my friends and family to get their Hyundai serviced here More

by Jerrygim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Kuh, Eduardo Gomez
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May 28, 2024 -

South Bay Hyundai responded

Thanks so much for the five-star rating and recommendation! We're so glad you enjoyed your visit and we look forward to working with you again!

Helpful
May 26, 2024

I took my car in to get the trunk lid fixed. It didn’t open automatically when I would press the button. I picked up the car and found that nothing was done to it. Same problem as I had before. More

by rwenzelaap
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
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May 28, 2024 -

South Bay Hyundai responded

We're very sorry to hear about your experience. Our team consistently strives to provide our customers the best possible service, and we're sorry we missed the mark. Thank you for bringing it to our attention so we can address it and make sure it doesn't happen again.

Helpful
May 26, 2024

I am getting exceptionally awesome services here compared to other Hyundai locations. Andrew explains thoroughly about what will be done and what I should expect on next service. The service was done much fa More

by Red Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
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May 28, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Please don't hesitate to reach out if you have any questions!

Helpful
May 25, 2024

Don't buy a car from Hyundai have had my car for a year and a half brand new . Transmission went out they have had my car for over a week and don't give you a loaner car. Bad customer service place is horr More

by mjblackledge7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed
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May 28, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback and understand your frustration. It is discouraging to learn of your experience with us. Your feedback helps us improve.

Helpful
May 25, 2024

Great service, all were very attentive to my needs, thank you for your service, felt very comfortable at the waiting room More

by falletrocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating and review! We're glad you enjoyed your experience with us and we look forward to your next visit!

Helpful
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