Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Acura Newport News
Newport News, VA
655 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 655 reviews
May 23, 2024
The staff is very accommodating and explain the options for service well. Trust them to do good, necessary work. for service well. Trust them to do good, necessary work. More
by DEBHILL50
Verified CustomerEmployees Worked With
Helpful May 20, 2024
Kevin great customer service; however, Southern Acura should give clients a reason to return such as mention available coupons as well as courtesy car wash too much competition out here should give clients a reason to return such as mention available coupons as well as courtesy car wash too much competition out here More
by None
Employees Worked With
May 20, 2024
The service isn’t transparent enough to me as a customer to know the work has been done professionally/ to know the work has been done professionally/ More
by KIRKMATTEN
Employees Worked With
May 18, 2024
Service advisor was outstanding and mechanics did a great job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. More
by Bielick1
May 14, 2024
The service agents are always friendly. I appreciate the extras in the waiting area. Thank you I appreciate the extras in the waiting area. Thank you More
by PHSTANLEY
Employees Worked With
May 14, 2024
They took care of my vehicle and found out what was going on with it they also provided a loaner while my car was in shop going on with it they also provided a loaner while my car was in shop More
by pkarven
May 10, 2024
He was very courteous and professional. He had me in and out in more than a reasonable timeframe. He’s also a Michigan fan… Go Blue!! He had me in and out in more than a reasonable timeframe. He’s also a Michigan fan… Go Blue!! More
by KIRKMATTEN
Employees Worked With
May 10, 2024
Service reps are always helpful and courteous. Repairs are completed in a timely manner. Everything is always explained Repairs are completed in a timely manner. Everything is always explained More
by nurseetter
May 08, 2024
The dealership initiated a new lease program for my 2022 MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term cl MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term client (I have lease five previous MDXs from this dealership. The service department of this dealership recognizes this long term relationship and provides me outstanding service levels. More
by JOHN@VICKERMANASSOCIATES.COM
Employees Worked With
Other Employees :
Draryl Hoe
May 08, 2024
Dealership was very professional, courteous and knowledgeable about my vehicle. It really was great that my state inspection was free. I have not allowed anyone else to perform any maintenance on m knowledgeable about my vehicle. It really was great that my state inspection was free. I have not allowed anyone else to perform any maintenance on my vehicle since I purchased it in April 2014. More
by WRANDALL54
Employees Worked With
