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Southern Buick GMC Greenbrier
Chesapeake, VA
665 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 665 reviews
May 19, 2024
It was done quickly and efficiently. They kept me up on what needs to be done. Britania the service rep was knowledgeable and efficient. They kept me up on what needs to be done. Britania the service rep was knowledgeable and efficient. More
by SONJI
Verified CustomerEmployees Worked With
Britania
Helpful May 19, 2024
Need more communication don't provide loaner don't offer rides don't have knowledge of coupons good work on cars staff was nice when people call for a update on they that's what I want not the name of my ad rides don't have knowledge of coupons good work on cars staff was nice when people call for a update on they that's what I want not the name of my advisor that's not what I ask you leave a voice mail for what they don't call back then when I get a ride up there oh I didn't call you you gone give me time to work on yes I sure am if you would have returned my call or let me know what was going on I would not be up here but know I am More
by jazzyj0428
Employees Worked With
Na
May 18, 2024
Very nice and professional. Gives informative information regarding your vehicle maintenance. Great customer service given. Gives informative information regarding your vehicle maintenance. Great customer service given. More
by clw2212004
May 17, 2024
They have always done great work and did me right, I will continue to be greatful for what you guys do for me,great job happy customer continue to be greatful for what you guys do for me,great job happy customer More
by MTALKINGTON240
Employees Worked With
May 16, 2024
This is the best experience I have ever had at this dealership service department! Sean the service advisor definitely kept communication and all service was taken care of with top tier service! dealership service department! Sean the service advisor definitely kept communication and all service was taken care of with top tier service! More
by CRYSTAL.BRYANT1
May 16, 2024
They had my car for an entire day for a factory re-call for parking assist. After having the car for the full day they still could not get it programed! Therefore, the parking assist still does not work for parking assist. After having the car for the full day they still could not get it programed! Therefore, the parking assist still does not work - so what good did it do to have installed!! I was told the next time I was in for my oil change they would attempt to try again. Bad, bad ethics! This is not the first time I have been totally dis-satisfied with this service department or this dealership as a whole. But as far as this service dept., it is definitely old and outdated unlike so many other dealerships in our area. The next time I go to buy a Buick, I will be going to another dealership that has a much more sufficient and welcoming service dept. I have always had my cars serviced at the dealership I purchased them from but this one is at the bottom of the list!! I will probably be going to the GM dealership down the street for the remainder of my service visits. More
by MBANNERMAN6
Employees Worked With
don't remember any of their names
