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Southwest Kia - Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
1,163 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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39650 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,163 reviews

May 23, 2024

Excellent customer service and record breaking deal processing speed. Shoutout to Tanner and Constantine. They went above and beyond to make me the best deal ever. More

by AG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Constantine Boury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Jones
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Helpful
May 22, 2024

Mr Jorge Malagon. Is a great asset to your company not only was he very knowledgeable but able to explain in detail what my vehicle needed I had purchased 3 vehicles More

by Tavinche60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jorge Malagon
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May 22, 2024 -

Southwest Kia - Dallas responded

We're delighted to know that Jorge provided you with excellent service at Southwest Kia. We agree, our team members play a big role in creating loyalty and we'll be sure to pass along your thanks! We appreciate your business and look forward to serving you again next time. Safe travels!

May 22, 2024 -

Tavinche60 responded

Thanks Please make sure Mr Malagon is recognized

Helpful
May 20, 2024

Going first thing in the morning is quite pleasant. The work is done quickly and efficiently. More

by tofuavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
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May 21, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to leave such a positive review! We are delighted to hear that your early morning visit to Southwest Kia was pleasant and that our team was able to complete the work quickly and efficiently. We look forward to serving you again in the future!

Helpful
May 19, 2024

When I pulled up at the service, someone came out right away no waiting. He told me what they going to do, and how long it would take. And it was ready at that time. It was cleaned and washed, after. Than More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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May 20, 2024 -

Southwest Kia - Dallas responded

Sharon, we're glad to know that our team at Southwest Kia was able to provide you with prompt and efficient service. It's great hearing your vehicle was ready on time and clean! Thank you for sharing your experience.

Helpful
May 17, 2024

Always a pleasure to work with these amazing people great attitude and smiling faces Ausr. Was great and I’m love with that smile of Michelle. More

by ccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sure , Michelle, and Larry Johnson……Great Staff
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May 17, 2024 -

Southwest Kia - Dallas responded

We're delighted to know you had a pleasant experience with Ausr and Michelle at Southwest Kia. Thank you for the positive feedback!

Helpful
May 17, 2024

The consultant was great! She was very knowledgeable, professional, nice. She definitely needs to be recognized. More

by lawanaedens
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie Chavez
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May 17, 2024 -

Southwest Kia - Dallas responded

Lawana, we're delighted to know you had a great experience with our consultant at Southwest Kia. We'll make sure her hard work doesn't go unnoticed! Thank you for your review.

Helpful
May 16, 2024

The dealership was very helpful and setting me up with my new 2024 Kia Soul More

by montej11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suavevion Presley
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May 16, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear about your positive experience with us at Southwest Kia! Enjoy your new 2024 Kia Soul, and if you ever need anything else, don't hesitate to reach out. Safe travels!

Helpful
May 16, 2024

Thorough, knowledgeable, patient, attentive, all my needs were addressed. Very satisfied with service and wait time ! More

by nygilliam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sarwesh Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aust is the one
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May 16, 2024 -

Southwest Kia - Dallas responded

Thank you for the great review! We're glad to know that our team at Southwest Kia met your needs and you were satisfied with the service. Here's to many more positive experiences in future!

Helpful
May 15, 2024

Great service. All my question were answered. Text messages are very convenient to receive information. Thank you. More

by jaletec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Croyx Lowrance, Luis Santoyo
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May 15, 2024 -

Southwest Kia - Dallas responded

We're glad to know you found our service helpful and the text message updates convenient. Thank you for choosing Southwest Kia, we appreciate your positive feedback!

Helpful
May 15, 2024

I moved to Dallas from Chicago and needed my vehicle serviced. The online process was quick and easy. My service agent Ause was prompt with the follow up call and scheduled me at the day and time I re More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause in service
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May 15, 2024 -

Southwest Kia - Dallas responded

Joe, we're glad to know that Ause and our team at Southwest Kia made your service experience a smooth one. We appreciate the positive feedback and look forward to assisting you in the future!

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