Spirit Lexus
Creve Coeur, MO
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I advised a salesman Kyle that I was looking at two cars for my daughter. I texted him that I was coming to look at one and I was a cash buyer. He never responded. I drove out there anyways inly to doscover for my daughter. I texted him that I was coming to look at one and I was a cash buyer. He never responded. I drove out there anyways inly to doscover the car was already sold without them telling me. Again why loose a cash buy? The commnuication of this olace is teerrible. I work 12 hour plus shifts.. You just lost a customer for life. More
I had the pleasure of working with Scott Campbell. Absolutely AMAZING! Incredible service! Scott was very professional, friendly and knowledgeable. He listened to my needs and matched me with the perf Absolutely AMAZING! Incredible service! Scott was very professional, friendly and knowledgeable. He listened to my needs and matched me with the perfect vehicle. He gave me peace of mind about my purchase. Lexus has great deals, quality vehicles and phenomenal service. If you’re looking for a new vehicle, GO SEE SCOTT CAMPBELL. You won’t regret it. More
I put down $1,000 deposit on a new Lexus GX460 with Spirt Lexus for a vehicle at a another dealer. They were unsuccessful on a dealer trade and now unwilling to return my deposit. My sales person either quit Lexus for a vehicle at a another dealer. They were unsuccessful on a dealer trade and now unwilling to return my deposit. My sales person either quit or was terminated and Spirit make no attempt to contact me. My call to Ryan Morrow (sales manager) was not returned. This business strategy is not only unethical but lacks any professionalism in a luxury branded vehicle. I see no potential buyer ever returning to this dealer with their lack of honesty and integrity.. Do yourself a favor and go to dealer who values their customers. More
Scott Campbell and his boss, Jim, were terrific. Moreover, I was greeted consistently by everyone else with whom I made eye contact and when my wait for the financial closure meeting was elongated, Moreover, I was greeted consistently by everyone else with whom I made eye contact and when my wait for the financial closure meeting was elongated, I was approached by numerous other representatives to see if I needed assistance. One guy noted that I appeared frustrated (I was, mildly) and seemed very determined to address the issue on my behalf but that was right when Bill came to retrieve me to finish the paperwork and payment. The meeting with Bill is where my experience dipped. I appreciate he is just doing his job, but I was not interested in any up selling of the extended warranties or product offerings and my firm decline was met with a notable disappointment on his part and a shift in his demeanor and the meeting dynamic that made me really tense and uncomfortable. It is unfortunate as that is the last step in the process and so it is the feeling I am left with as I walk out of the dealership. More
Scott, Ryan, and Richie were great to work with. Made the car-buying process straightforward and convenient. Even stayed an hour after closing to finish up the paperwork and make sure I knew how to use all t car-buying process straightforward and convenient. Even stayed an hour after closing to finish up the paperwork and make sure I knew how to use all the features. I would highly recommend Plaza Lexus for anyone looking to purchase a quality vehicle from professional salespeople. More