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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.9
437 Reviews

437 Reviews of Spitzer CDJR Mansfield - Service Center

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May 20, 2024

You guys tried to sell me work that was done on my car 2 months ago. You diagnosed the problem and told me to bring it back to where I bought it. I did that. Two months ago where they fixed it. Then under r More

by kristenbarina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk who I worked with
May 18, 2024

Have always done a great job on my vehicles. Friendly staff. Communicate with me timely and appreciate the car wash. More

by kwinkle1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I love this dealership. They have been very helpful when I stopped in recently and asked a question about a vehicle I had just purchased even though I didn't purchase it it More

by Marvinfreak2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Always are courteous and accommodating. Explained everything they did. Also didn’t have to wait a long time to get the job done. They know your vehicle More

by sptrservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Raymondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I thought my guy, Tim, treated me great. He was very fair charging me for the service that was performed. More

by stevenefuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick - I don't know what he does there, but he said good afternoon to me and was very friendly.
May 17, 2024

Sorry -but end results did not work out- had to go to a different repair shop More

by TOM.MORRISON1352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

The Service dept. treated me very well. I appreciated that they listened to my concerns and helped solve the issues. More

by BEULAHPROFFITT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are always happy to provide you with top-notch service. We greatly appreciate the opportunity to work with you. If there is ever anything more that the team may help you with, please do not hesitate to let us know.

May 17, 2024

All ways friendly and attentive. They are through and make sure you get the extras you need More

by BIEDERMANJACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We greatly appreciate the opportunity to work with you. If there is ever anything more that the team may help you with, please do not hesitate to let us know. Safe travels!

May 17, 2024

I had a very good experience at my oil change. Very kind and courteous staff. More

by Elsiemum@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton conley
May 17, 2024 -

Spitzer CDJR Mansfield responded

We are so glad that our team could provide you with 5-star service! Thank you for your positive review, and please drive safely.

May 17, 2024

Helpful and friendly staff. Kept us in the loop with everything. We would absolutely recommend Spitzer to anyone looking for a new vehicle or service. More

by eldinmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are so glad that our team could provide you with a quick and efficient experience. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

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