Steve Rayman Chevrolet

Alex is a great new addition to your team she provided excellent customer service, and she’s a pleasure to work with excellent customer service, and she’s a pleasure to work with More

I was traveling and stopped here to get my oil changed. They recommended 2 other services and I gave the ok to do them. 1 1/2 hours later I see my truck in the parking lot. Went to pay and get back on the They recommended 2 other services and I gave the ok to do them. 1 1/2 hours later I see my truck in the parking lot. Went to pay and get back on the road and was told they had done the oil change and air filter then pulled it out and had not even stated the other services but would get it done in less then 30 minutes. Decided not to do it being it’s wasn’t anything That had to be done right away. I could have been almost 2 hours ahead . I was told they had a meeting about batteries and that I blame management for. Making your service departing stop everything to talk about something that could be talked about before opening or after close, not when you have customers waiting More

Service was great. Keisha was very informative and helpful during the process. The sales manager was helpful as well but the deal and terms that were done could have be Keisha was very informative and helpful during the process. The sales manager was helpful as well but the deal and terms that were done could have been better considering my history with Steve Raymond chevrolet, my income and score. The time took longer than expected to have a finalized deal done. More

Cortney was very helpful through this process. He has exceptional customers service. He really made my day. Im a happy customer as always. He has exceptional customers service. He really made my day. Im a happy customer as always. More

I cancelled my gap insurance and key replacement insurance with EG Assurance which I purchased at Steve Rayman Chevy. The person who sold me the insurance was Phillip Stencil. I have not been refund insurance with EG Assurance which I purchased at Steve Rayman Chevy. The person who sold me the insurance was Phillip Stencil. I have not been refunded the money I paid. EG Assurance told me Steve Rayman is responsible for paying me. I reached out to Phillip Stencil about the refund. I haven’t heard from him. I hope John Barrett can help me with this problem. More

I have always been greeted by friendly representatives; however, my problem was after I left my first visit. Just trying to obtain a simple form was a nightmare. I called several times to get a diagnostic however, my problem was after I left my first visit. Just trying to obtain a simple form was a nightmare. I called several times to get a diagnostic list that I lost after I left. My representative was Alex or Alexis I couldn't contact her afterwards. Anyway, when I finally got the list and brought my car back for one of the repairs listed, turns out, I was quoted the wrong prices. Two of the service cost were double what I was given. Thanks to John Anderson, the second sales rep, I believe that I was given the correct prices, labor and parts. I was mislead and this created a horrible experience for me. More

My salesman kesha was awesome! She explained all the features and benefits. Overall great experience. She explained all the features and benefits. Overall great experience. More

This dealership is awesome…especially Geoffrey Randall. I traded in a 2021 Tahoe Z71 on February 14 for an LT that came with a lot of standard features but gold emblems and too much chrome and 2 wheel driv I traded in a 2021 Tahoe Z71 on February 14 for an LT that came with a lot of standard features but gold emblems and too much chrome and 2 wheel drive. Within 36 hours I didn’t like it, and knew I didn’t want it. Thus began our continued journey in finding what I wanted. It took a few weeks; but I was honest and told Mr. Randall what I wanted. 2 and a half months later he called to let me know they were getting an all white Tahoe Z71 with NO chrome, and it was mine if I wanted it. And of course I did! All the trimming is black with black leather interior. All the emblems are black. And it even has TVs. Also, Charlie in finance, was very easy to work with. I’ve even taken my daughter there for a trade in and she’s satisfied. Steve Rayman came through for me. More

Took way too long this time for just an oil change and tire rotation. Arrived at 8am and left at 11:40 tire rotation. Arrived at 8am and left at 11:40 More

About to drop $70,000 and customer service is xxxx. Terrible communication. Did not make anything easy. Terrible communication. Did not make anything easy. More