Subaru of Gwinnett

I was able to schedule a Saturday appointment within days. They seemed very busy when I arrived, but Issa got me checked in quickly, and service was done much faster than I expected. He kept in touch by days. They seemed very busy when I arrived, but Issa got me checked in quickly, and service was done much faster than I expected. He kept in touch by text while I was waiting, explained everything, and provided a countdown to finish. All went smoothly. More

The customer service at this dealership is equivalent to that of Chick Fil A! Everyone here is helpful and kind. that of Chick Fil A! Everyone here is helpful and kind. More

Exceptional service! Everyone that helped me was very professional and courteous. I would recommend this dealer to anyone I promise you will be satisfied 👌 Everyone that helped me was very professional and courteous. I would recommend this dealer to anyone I promise you will be satisfied 👌 More

Excellent service and professionalism. An absolute pleasure to work with.. It has been a great experience. An absolute pleasure to work with.. It has been a great experience. More

Wall-to-wall Subarus! Never saw so many in such a confined area. Two floors of storage above the showroom might have helped. OK, so it’s a Subaru dealership…..just saying Never saw so many in such a confined area. Two floors of storage above the showroom might have helped. OK, so it’s a Subaru dealership…..just saying. The sales staff were great, Jody kept in touch throughout. The very near deal-breaker was the poor offer on one of our two trades. But distance from home was a factor (just under two hours) so we bit the bullet however with an unpleasant aftertaste. More

The environment of dealer shop was very clean and quiet, so I was able to stay comfortable while waiting. I liked the professional maintenance and car advice, as well as the attitude towards the customer t so I was able to stay comfortable while waiting. I liked the professional maintenance and car advice, as well as the attitude towards the customer that was professional and trustworthy. More

Always have been reliable. The service department and Issa were very polite and professional throughout my vidit. The service department and Issa were very polite and professional throughout my vidit. More

Lift gate issue for years not resolved. Since it does not do it at dealer no efforts to replace anything in attempt to resolve either under warranty or now extended warranty Since it does not do it at dealer no efforts to replace anything in attempt to resolve either under warranty or now extended warranty More

The greedy mechanic that serviced my Crosstrek should be fired! I don't think I'll take my car back to this dealership. Issa and Jeff are great! They were professional and honest. I can't say the same for t fired! I don't think I'll take my car back to this dealership. Issa and Jeff are great! They were professional and honest. I can't say the same for the mechanic. He added "Needs immediate attention" for a Drive Belt that I recently replaced. He even added a video to make me believe it was true. Apparently, Subaru pays these mechanics by the type of job. So of course, the mechanics will claim something needs repaired when it doesn't. I just didn't think this Subaru was like that. I will never TRUST this Subaru Service Department again. More

Amazing car dealership. Spent 3 months looking for a car for both my wife and daughter and ended up buying 2 Subarus. Frankie was awesome at keeping us updated and Julie d Spent 3 months looking for a car for both my wife and daughter and ended up buying 2 Subarus. Frankie was awesome at keeping us updated and Julie did an amazing job explaining how the car works. Only regret is that the dealership is not closer to my home. More