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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,098 Reviews

1,098 Reviews of Tenvoorde Ford - Service Center

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May 27, 2024

Didn’t get the cigarette and smoke smell out of the interior of new 2022 f-150! More

by Dmdoyle6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Warren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Poehler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Justin was extremely helpful when I was faced with having my truck serviced at a dealership that was new to me. He was very informative, helpful and calming. I have spread the word with friends, family and More

by ksm_cpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that Justin provided you with informative and calming service during your truck service visit. We appreciate you spreading the word about your positive experience to friends, family, and coworkers. If you ever need assistance again, don't hesitate to reach out.

May 27, 2024

Very attentive, helpful, informative, conscientious, and follows up after the sale for rput8ne maintenance and just overall satisfaction with the vehicle. I'll he going there for my next car for sure! More

by joew92405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your wonderful feedback! We're thrilled to hear that you found our team to be attentive, helpful, and conscientious. We're committed to providing excellent service even after the sale, and we're glad to know you'll be returning for your next car. We appreciate your loyalty and look forward to assisting you again in the future!

May 25, 2024

Everyone is always polite and keeps me informed on time. They also will reset my gauge on the side to my setting when I ask. More

by happygrandma.dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that our team is polite and keeps you informed throughout your visits. We're always happy to help reset your gauge to your preferred settings. If you need anything else, just let us know!

May 25, 2024

Friendly and knowledgeable service. Good advice given . Comfortable waiting options. Good, decent, good good good. More

by CURTIS56377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Voight
Jun 01, 2024 -

Tenvoorde Ford responded

Hi Curtis, Thank you for your positive feedback! We're glad to hear that you found our service team friendly and knowledgeable, and that you were comfortable during your wait. We strive to provide good advice and a pleasant experience for all our customers. If you ever need anything else, feel free to reach out!

May 18, 2024

He provided excellent customer service. Made things easy to understand. I really Enjoyed working with him More

by issa_rad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that you received excellent customer service and found things easy to understand while working with us at Tenvoorde Ford. We're glad to have made your experience enjoyable, and we appreciate your feedback. If you need anything else or have any further questions, feel free to reach out.

May 18, 2024

Good service, Mike is very helpful. Prices are high. Appreciate shuttle service and nice waiting room. More

by JMCDON
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Mike provided you with good service and assistance. We understand your concern about prices, and we appreciate your feedback on that. We're pleased that you found our shuttle service and waiting room to be convenient and comfortable. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Tenvoorde Ford!

May 16, 2024

I was stuck with a $4,500 bill that should have been covered by warranty. The issue was brought up numerous times since the recall was issued on my truck but I was told numerous times there was no issu More

by trippingondaisies
Recommend Dealer
No
Employees Worked With
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

I would like to say Thank you to the mechanic that worked on my F350. Mr AJ Johnson. I know my truck is in good hands with AJ. I will always request AJ when bringing a vehicle to Tenvoorde Ford More

by demengeju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Johnson
May 12, 2024

We were in Florida and Justin took care of everything here at home ... We had a great time.. a And with the help of Justin our Donkey 🫏 was ready to Go when we got home... Thank you Justin....👍👍.. More

by Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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