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Toyota of Cleveland
McDonald, TN
4,531 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,531 reviews
May 23, 2024
Everything went very smoothly, very fast process compared to how long I really thought it would take, very helpful, even offered a number of a guy he knew to tint my windows, answered all my questions and ov to how long I really thought it would take, very helpful, even offered a number of a guy he knew to tint my windows, answered all my questions and overall very nice for my first car buying experience More
by madil
Helpful May 22, 2024
Gregg Bain is friendly; consistent; honest; fun; energetic; enthusiastic; happy; approachable; flexible; Gregg Bain is a rockstar & I would recommend over & over & over again. Mike Covington is top energetic; enthusiastic; happy; approachable; flexible; Gregg Bain is a rockstar & I would recommend over & over & over again. Mike Covington is top class as well. Mike is eager to help and follows through on his word. They were never pushy, aggressive, or questionable with the sale. Taylor in finance is professional, knowledgeable, polite & I can't say enough great things!!!! More
by teri.boyd
May 21, 2024
Best dealership experience I've had. So glad I was able to purchase locally. In and out fast with no pressure for excessive addons. Austin was very helpful and took his time to let me te So glad I was able to purchase locally. In and out fast with no pressure for excessive addons. Austin was very helpful and took his time to let me test drive several models. All involved were very knowledgeable and honest. Truely feels that they did their best to make this transaction as great as possible. Will be a repeat customer going forward. More
by CTaylor
May 20, 2024
Couldn't have asked for a better experience than what Alfred provided us over at Toyota of Cleveland. Our young family felt heard, understood and catered to. What can be a very overwhelming and confusing Alfred provided us over at Toyota of Cleveland. Our young family felt heard, understood and catered to. What can be a very overwhelming and confusing process was made a breeze because of Alfred, any future car needs I wouldn't consider going anywhere else! More
by jesstrefil
Employees Worked With
May 20, 2024
I had a great experience with Kenny Jones who helped me with the purchase of the exact type of car I wanted. The red color sparked my interest and Kenny's patience and kindness helped me through the proce with the purchase of the exact type of car I wanted. The red color sparked my interest and Kenny's patience and kindness helped me through the process of answering all my questions. More
by s_meyers99
May 15, 2024
We had a great experience with Toyota of Cleveland! We felt great about the vehicle we were getting, and Jason was the easiest to work with. Would recommend the dealership and seeing Jason Keith to an We felt great about the vehicle we were getting, and Jason was the easiest to work with. Would recommend the dealership and seeing Jason Keith to anyone. More
by Sam Willis
May 15, 2024
Shane is hands down the best sales mgr there is. We have bought several vehicles from him and will never purchase from another location. Top notch sales and service. We have bought several vehicles from him and will never purchase from another location. Top notch sales and service. More
by MerrMorris
May 15, 2024
Tyler G. helped us purchase our toyota 4runner. he was amazing! very kind and patient with us throughout the whole process! definitely will come back to this helped us purchase our toyota 4runner. he was amazing! very kind and patient with us throughout the whole process! definitely will come back to this dealership! More
by ximenamendez
May 14, 2024
Great experience. Austin went above and beyond in every way. Thank you so much to Austin and the entire staff. Austin went above and beyond in every way. Thank you so much to Austin and the entire staff. More
by Cheryl.vitullo
May 14, 2024
Best experience I’ve ever had buying a vehicle, they went above and beyond for us, Thank you Matt! You were a great salesman to work with! above and beyond for us, Thank you Matt! You were a great salesman to work with! More
by Tgm8460
