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Toyota of Des Moines

Grimes, IA

4.7
4,774 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 4,773 reviews

May 23, 2024

Shane was a true professional, great to work with on my vehicle purchase, and a pleasure to get to know. More

by BMTHOMAS15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Des Moines responded

Thanks for the review! We're happy Shane made your vehicle purchase a pleasure. Visit us again soon!

May 23, 2024

Dealership agreed to swap my winter tires for the all season tires I use otherwise for a reasonable fee and coordinated with routine service visit. More

by RRBOOM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Des Moines responded

Great to hear! We value your time. Glad we could combine services for a smooth experience.

May 23, 2024

Fast and accurate service every time I make an appointment to have my vehicle worked on. More

by guse67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

The dealership is great they just need to have printed labels when they do service work More

by CKSERVICESGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

They took care of my car repairs in an excellent way and took care of any questions and concerns I had about my car. More

by NMRKANNE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake and the Service Manager were very nice and helpful in getting my car repairs taken care of.
May 23, 2024

Great service with knowledge sales people and service managers. Always keeps me abreast of the situation with my vehicle as well cost of repairs. More

by ralverio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Good job was done quickly and serviced according too the list of items I wanted addressed More

by ncoleman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

I like the online system with video and updates as well as to pay. Nice mechanic! Expensive and so far nothing has been covered by the extended warranty for which we paid a lot of money ! More

by DANSKEGIRL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Our mechanic. -/Chris Gavin?
May 23, 2024

Pleasant and helpful staff. Address any issues that arise professionally and work to resolve effectively. More

by HANSEN.LAURA.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
May 22, 2024

Great and friendly service. Also very fast and I always have a great experience at your dealership. Thank you! More

by LAOWENS48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

We appreciate you choosing us! We're thrilled you consistently have a great experience with our friendly and fast service. Thanks for the review!

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