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Toyota of Gladstone
Gladstone, OR
6,647 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,647 reviews
May 23, 2024
Really nice until after you drive off the lot and then they ignore you. I was promised copies of a couple documents I had requested. I never received them despite repeated texts and calls. They owed me a they ignore you. I was promised copies of a couple documents I had requested. I never received them despite repeated texts and calls. They owed me a second key fob and I never received it even after I called about it. They are your best friend until after they get your money. More
by cbaird2
Helpful May 22, 2024
Eric was a pleasure to work with on the purchase of my 2024 Tacoma TRD Off Road. His communication was clear and transparent, never pushy and it felt like working with a real person, not just someone hur 2024 Tacoma TRD Off Road. His communication was clear and transparent, never pushy and it felt like working with a real person, not just someone hurrying to get a sale. More
by Sabs
May 22, 2024
Excellent service from Miguel Rios He was very helpful, answered all questions. Pleasant and knowledgeable. answered all questions. Pleasant and knowledgeable. More
by cmscheele
Employees Worked With
May 21, 2024
Lina is very helpful, always serving with good attitude and service. And she responds msg very quickly, which makes people feel reassuring. and service. And she responds msg very quickly, which makes people feel reassuring. More
by hantingchen2
Employees Worked With
May 21, 2024
Rueben is a great salesman. When we got there he was the only one standing outside ready to greet and help us. The cars that he picked for us were exactly what we wanted to a t, When we got there he was the only one standing outside ready to greet and help us. The cars that he picked for us were exactly what we wanted to a t, and he stayed way past close two nights in a row to make this sale. Also very personable, didn’t make us feel uncomfortable at all. I hope to see him again in the future when we are ready for our next car. More
by Julsreiter
May 21, 2024
Toyota of Gladstone was good to work with. After driving nearly 2 hours to get to there I was pleased to meet salesman Raul in person. He was very knowledgeable and easy to talk to answer After driving nearly 2 hours to get to there I was pleased to meet salesman Raul in person. He was very knowledgeable and easy to talk to answering all of my questions. The transaction was smooth and as efficient as it could be with a waiting area full of shoppers. I’m sure their relationship and reputation is well known! I will gladly drive the extra miles for my next shopping experience. Thank you Toyota of Gladstone. More
by pamdeery
May 19, 2024
Great support throughout the shopping process. Very informative and no pressure. A pleasure to work with. Very informative and no pressure. A pleasure to work with. More
by dnb70
Employees Worked With
May 18, 2024
Great experience working with Diego and the finance team. Looking forward to driving this awesome truck. Thanks!! Looking forward to driving this awesome truck. Thanks!! More
by Kdonges67
May 17, 2024
Erik was a real pleasure to work with. Knowledgeable, friendly, no-nonsense, and personable. Thanks, Eric!! Knowledgeable, friendly, no-nonsense, and personable. Thanks, Eric!! More
by joshnosliw
May 17, 2024
Manny was great to work with and the only sales person that contacted me when I told him to at a later date and all the others did not at other dealerships. that contacted me when I told him to at a later date and all the others did not at other dealerships. More
by Jeff
Employees Worked With
Manny
