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Toyota of Hackensack
Hackensack, NJ
3,626 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,626 reviews
June 05, 2024
I was told the oil change and tire rotation was part of warranty and then boom u guys charge me 99$ when I had a oil change already two months ago , and the sticker on windshield says it clearly warranty and then boom u guys charge me 99$ when I had a oil change already two months ago , and the sticker on windshield says it clearly More
by FIFI_AYY
Verified CustomerEmployees Worked With
Helpful June 03, 2024
We bought our Toyota Highlander Hybrid there in 2008. Still servicing it there. Nice, straightforward, simple service. Still servicing it there. Nice, straightforward, simple service. More
by MICKEYLEWIS123
Employees Worked With
June 03, 2024
STAY AWAY! Dishonest, Deceitful and just plain Unprofessional. Made a deal with a salesman named Tim. Said do you want to see car? Said of course. Came back Dishonest, Deceitful and just plain Unprofessional. Made a deal with a salesman named Tim. Said do you want to see car? Said of course. Came back and said not in lot. Took a full week to arrive. No call, no follow up, no acknowledgement that car arrived. What AN INCOMPETENT SALESMAN who obviously lacks common courtesy. Then told car needed 2,000 worth of maintenance. Guess what Tim said? YOU PAY FOR THE WORK DONE. Are you kidding me? A liar, a cheat, and just an uncompromising unscrupulous dealer BEST PART IS HE DIDNT EVEN CARE! Don’t waste your time. GO ELSEWHERE! Matt W More
by Walker
Employees Worked With
Tim. Didn’t give last name or email
June 02, 2024
Billy Coll was a big help during the process of buying the truck. It took me 2 months to get the vehicle but he kept in touch with me with updates the truck. It took me 2 months to get the vehicle but he kept in touch with me with updates More
by Matthew
June 01, 2024
The Toyota team was excellent! They were fast And knew exactly what to do even when a road block came into play with the extra paperwork that goes with the old car title tha They were fast And knew exactly what to do even when a road block came into play with the extra paperwork that goes with the old car title that I didn’t have. And there was free coffee and water to. More
by SRJR5271
Employees Worked With
Other Employees :
There was a manager that I signed papers with. Sorry forgot his name.
June 01, 2024
I was completely happy with my experience. Hackensack, Toyota. I definitely would recommend it to a friend Hackensack, Toyota. I definitely would recommend it to a friend More
by magiczzombie
May 31, 2024
as usual, very good, and that's why I keep coming back for their professional service. for their professional service. More
by MKFISCH
Employees Worked With
May 31, 2024
Abby Luna was a big help during the process of buying the truck. It took me 5 months to get the truck but she kept in touch with me with updates truck. It took me 5 months to get the truck but she kept in touch with me with updates More
by RBIZ45
Employees Worked With
