Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Richardson
Richardson, TX
2,129 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 2,129 reviews
May 23, 2024
Service completed in less than the expected time. Greatly appreciated. Prefer Brandon as service agent. Takes good care of us. Greatly appreciated. Prefer Brandon as service agent. Takes good care of us. More
by thosecalled
Helpful May 22, 2024
Always great w/Lee my service advisor and all the staff are as I Nice 😜❤️ are as I Nice 😜❤️ More
by wilmaclark730@gmail.com
May 21, 2024
Jaedon took really good care of me! He was excellent! It was busy being a Monday morning but you guys got me out in a timely manner. Thank you! He was excellent! It was busy being a Monday morning but you guys got me out in a timely manner. Thank you! More
by Jessica
Employees Worked With
Jaedon
May 18, 2024
Everything was great! Customer service was excellent! They get the job done and on time. Customer service was excellent! They get the job done and on time. More
by nem nhean
May 17, 2024
Nothing bad to say. Service went great. I will continue to use Toyota of Richardson for further services. Service went great. I will continue to use Toyota of Richardson for further services. More
by Rickydwatkins
Employees Worked With
May 14, 2024
Short wait time and great service. Service advisor was knowledgable and courteous. Will definitely return for future service. Service advisor was knowledgable and courteous. Will definitely return for future service. More
by Patrick7934
Employees Worked With
May 14, 2024
Senior sales rep. Roger lied to my face, saying that a car I went to see was sold, because I didn't want to give him all of my personal contact info, after he already Roger lied to my face, saying that a car I went to see was sold, because I didn't want to give him all of my personal contact info, after he already made a copy of my DL. I saw his reflection from the window I was facing, that he cleared his decision with his Mgr. first, in a very animated manner. I walked up to his Mgr. Asking him about this, he said he didnt know why sales rep. said it was sold, but he'll talk to him. Lol Never getting off his comfortable chair. I walked to another sales guy who earlier verified said car to be available over the phone. I called to have it pulled up, so I wouldn't have to wait 30 min. for them to bring it out for me to test drive it, he didn't. It took 30 min. for the car to be brought up front, I was able to test it with another associate whom I asked some basic questions about the car while driving. He answered them all wrong, came to find out when I was back in the office. He made wild guesses, so not to appear ignorant, but with all the wrong answers just proved it. Thanks to all this shade, I'll not purchase anything from this dealership in the future! More
by pici67
Employees Worked With
Roger senior sales rep. Omar who took over and helped, don't remember the unhelpful mgr's. Name
