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Toyota of Rockwall
Rockwall, TX
5,406 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 5,406 reviews
May 23, 2024
Awesome dealership. Awesome people. Clean and spread so you’re not on top of one another. And there is a kid play area even though I did not need it. Awesome people. Clean and spread so you’re not on top of one another. And there is a kid play area even though I did not need it. More
by mikeflater1994
Verified CustomerEmployees Worked With
Laura Sommer
Helpful May 23, 2024
Kouri was a professional from the time I Called till I bought my Vehicle. I found the entire process to be the best experience I’ve had buying a car. bought my Vehicle. I found the entire process to be the best experience I’ve had buying a car. More
by Steve R
May 22, 2024
I scheduled my appointment with the operator at the dealership, established a time on my schedule for the next Monday at 10am, I checked in at the dealership at 9:45am, I was told that the repair would dealership, established a time on my schedule for the next Monday at 10am, I checked in at the dealership at 9:45am, I was told that the repair would take about two hours, at 2 hours they texted me that it was ready, and they were waiting for me to arrive. Very satisfied. More
by garyjames47
Employees Worked With
May 22, 2024
They always take such good care of me. Very Professional and kind. I trust them with my vehicle. Very Professional and kind. I trust them with my vehicle. More
by Lynn Kate Johnson
May 22, 2024
Poor service. Couldn’t get the shuttle back to me. Nobody called me when I called the receptionist to ask for the shuttle. She told me she would email the perso Couldn’t get the shuttle back to me. Nobody called me when I called the receptionist to ask for the shuttle. She told me she would email the person in charge of my truck. 15 minutes later I called again this time asking if I could talk to someone else and the receptionist didn’t say anything and just put me on a 10 minute hold. I hung up and had to get a ride from Lyft. I get to the dealership and tell my service manager what happened and she said she wasn’t checking her email. She didn’t seem that concerned. I was told it would take about 2 hours to get it all done and I left after 4 hours. I had to go ask for updates on my vehicle. The last time I asked, I found another person who was actually working and asked them. Then they had to wait on her to finish the personal conversation she was having with another employee. It wasn’t work related. Extremely disappointed in the service I received. They didn’t even finish the recall. They said they had to order a part. So you’re telling me a dealership that big knowing there’s recalls going on doesn’t have enough parts to fix the recall? Now I have to go back and waste another two hours so they can finish. Not to mention my gas. It would be nice if they went the extra mile for you and maybe vacuumed your truck out or washed the wind shield. But that’s asking too much. More
by pgathings
Employees Worked With
May 22, 2024
Was here for first routine maintenance. Convenient drop off. Service was quick. Staff were friendly and professional. Pleased with experience. Convenient drop off. Service was quick. Staff were friendly and professional. Pleased with experience. More
by tsm0327
Employees Worked With
Ryan Maggioto
May 18, 2024
The team was helpful, listening to what we were looking for and providing good options. They helped find the car that suited our needs quickly. They were also low pressure. for and providing good options. They helped find the car that suited our needs quickly. They were also low pressure. More
by RockwallToyotaBuyer
May 18, 2024
Quick service, nice coffee bar area. Everything was spotless, only negative was the one or two raggedy looking chairs by the front exterior glass wall. I changed dealers because of that. Everything was spotless, only negative was the one or two raggedy looking chairs by the front exterior glass wall. I changed dealers because of that. More
by dezrob
Employees Worked With
Don't recall name
May 18, 2024
We always get the best service. They get us in and out of the door in a timely manner! They get us in and out of the door in a timely manner! More
by jenni.sandman
May 18, 2024
Excellent dealership from the employees to the service department. I feel confident when I have my car serviced that it is thoroughly checked for any existing problems or routine maintenance needed. Bes department. I feel confident when I have my car serviced that it is thoroughly checked for any existing problems or routine maintenance needed. Best dealership I’ve experienced. More
by Lois Jeannine Chitty
