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Universal Mitsubishi
Sherman Oaks, CA
1,863 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,863 reviews
Verified Customer
Helpful May 20, 2024
I have had best advice from Paul from Service department. My Mitsubishi Montero is almost 21 years old and still in a good shape, I have got very good service and in a reasonable price. My Mitsubishi Montero is almost 21 years old and still in a good shape, I have got very good service and in a reasonable price. More
by MMASHKEVICH
May 19, 2024
I got my regular maintenance done. It was quick and a good price. Very helpful staff. It was quick and a good price. Very helpful staff. More
by sav
Employees Worked With
May 17, 2024
Paul in Service dept. is amazing and has been so helpful all the years I’ve been coming here. Friendly staff is amazing and has been so helpful all the years I’ve been coming here. Friendly staff More
by wendyauribe
Employees Worked With
May 13, 2024
The service was great and I will be getting my service at universal Mitsubishi going forward. universal Mitsubishi going forward. More
by AMAZING_ONE59
Employees Worked With
May 10, 2024
Very patient, very friendly, genuine sales associate. Very knowledgeable and accommodating with negotiations. Excellent customer service Very knowledgeable and accommodating with negotiations. Excellent customer service More
by annarena
May 09, 2024
My experience at the dealership was straight to the point. Finance department took a little too long for my liking but good experience overall. point. Finance department took a little too long for my liking but good experience overall. More
by MIJANGO.REUBEN
May 09, 2024
Friendly staff. Got me in and out. Only knock is wish they offered an exterior rinse upon service delivery. Got me in and out. Only knock is wish they offered an exterior rinse upon service delivery. More
by Lee C
Employees Worked With
May 07, 2024
Everyone was polite, friendly and helpful. We were very comfortable dealing with them and would be happy to do business with them again. We were very comfortable dealing with them and would be happy to do business with them again. More
by jake
