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Val Ward Cadillac Inc
Fort Myers, FL
645 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 6-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 645 reviews
June 05, 2024
They were able to make my appointment quickly. They also called and let us know what needed done and it was covered by warrenty. They also called and let us know what needed done and it was covered by warrenty. More
by karebear1990
Verified Customer
Helpful June 05, 2024
Fast efficient friendly service. Had screw in tire and they were able to accommodate within one hour. Had screw in tire and they were able to accommodate within one hour. More
by CLIMBER_49@hotmail.com
June 02, 2024
Patty and Rich in the collision center are two of the best to work with I have ever had the pleasure to experience in auto repair. They made Jenn and I feel family after a very stressful accident. best to work with I have ever had the pleasure to experience in auto repair. They made Jenn and I feel family after a very stressful accident. More
by CORSEEXCAVATING
Employees Worked With
Rich,
June 02, 2024
Best in the area. Staff is professional and honest. Complete services on time and competitively priced Staff is professional and honest. Complete services on time and competitively priced More
by billconstantine
June 02, 2024
Great personable clean knowledgeable employees well organized works like a machine comfortable team oriented happy organized works like a machine comfortable team oriented happy More
by islandriver2
June 02, 2024
i Don't like the 3% charge if you use a credit card. This is low!!! Should have let me know up front db This is low!!! Should have let me know up front db More
by DANB92445
Employees Worked With
June 02, 2024
Great Service, I have always had Great Service and an honest price. I explained to Dave the issues, I had with my SRX. He had them looked at gave me good price. I like the service a lot, they don't come honest price. I explained to Dave the issues, I had with my SRX. He had them looked at gave me good price. I like the service a lot, they don't come back with a hidden agenda, just the cost of fixing them items. The biggest thing is I trust them, and that is hard to say about any automobile service companies. -Paul Dorsch More
by pdorsch
Employees Worked With
June 02, 2024
My extended warranty provider failed to address an interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete s interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete satisfaction. He and Ned Kelly, the body shop Manager, are both knowledgeable and dedicated to creating satisfied customers. Karina, my service writer, is straightforward and makes sure things are followed through as planned. They are professionals, a pleasant experience. More
by YAKIMA01
Employees Worked With
June 01, 2024
Karina did an excellent job setting up the service for my vehicle and providing me with a loaner vehicle. vehicle and providing me with a loaner vehicle. More
by Davidkenney
Employees Worked With
May 31, 2024
Great dealership ,the service is the best I have ever dealt with.They do want they say they are going to fix the problem.Dealing with Dave McKinney is the best experience he is very professional and know dealt with.They do want they say they are going to fix the problem.Dealing with Dave McKinney is the best experience he is very professional and knowledgeable More
by rocket8879
Employees Worked With
