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Vernon Auto Group
Vernon, TX
5,457 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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May 17, 2024
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by Johnkfroese
Employees Worked With
Helpful May 11, 2024
I think this is the best Ram dealership in the United States, I have a 2019 Ram 3500 my engine blew up on the way from Oklahoma to California, lucky for me it happened in Vernon TX and the tow truck driv States, I have a 2019 Ram 3500 my engine blew up on the way from Oklahoma to California, lucky for me it happened in Vernon TX and the tow truck driver told me that Vernon Dodge was a great dealership, he was right on the money, I want to thank the service department Mark and Robert also the mechanic Josh I could not be happier with this dealership I highly recommend them too bad they are 1300 miles from my home in California. More
by kidd
May 07, 2024
Great experience with dealership,and with Derick. Very responsive to calls and emails. Always willing to go the extra mile. Very responsive to calls and emails. Always willing to go the extra mile. More
by aheffley77
Employees Worked With
May 06, 2024
I recently purchased a 2022 Ford F-250 King Ranch from Vernon Auto, with Adam providing assistance throughout the process. Despite Adam's diligence in sharing detailed pictures and videos, I was discovere Vernon Auto, with Adam providing assistance throughout the process. Despite Adam's diligence in sharing detailed pictures and videos, I was discovered an undisclosed dent upon the truck's delivery. While I accepted the presence of minor scratches due to its used status, the hidden dent was deceptive and unacceptable. Upon reaching out to the dealership within days after delivery to address the issue, I was met with poor customer service. Despite my clear disappointment and frustration, they refused to acknowledge their oversight, citing their "sold as is" policy. This blatant deception and lack of accountability have left me deeply dissatisfied with Vernon Auto's business practices. It's evident that Vernon Auto prioritizes closing sales over honesty and transparency, which is unacceptable. I urge potential customers to exercise caution when dealing with this dealership. More
by A.A
Employees Worked With
April 04, 2024
The Ford Service Department got my 2020 Ford Edge in quick twice this month! First an oil change and then a screen and software update issue. My car was picked up from my job and delivered back to me. C quick twice this month! First an oil change and then a screen and software update issue. My car was picked up from my job and delivered back to me. Chris set up both appointments and made pick up/delivery arrangements, and Mark jumped in and helped on my software issues. Very happy with the service and help from Ford Service! More
by Deidreroper
March 25, 2024
I have purchased 3 vehicles at Vernon Auto group. Steve thankfully has always been there. He puts every effort into getting you into the vehicle your looking for. He's honest, friendly, answers you d Steve thankfully has always been there. He puts every effort into getting you into the vehicle your looking for. He's honest, friendly, answers you directly. Best over all. More
by Texasranger050
Employees Worked With
February 29, 2024
Excellent service. Fast, accommodating, and professional. Made me feel very comfortable with the deal despite my neediness. Enjoying my new ride! Fast, accommodating, and professional. Made me feel very comfortable with the deal despite my neediness. Enjoying my new ride! More
by Khirian
Employees Worked With
February 12, 2024
I have bought three very nice new vehicles from Vernon Auto Group. Each experience has been top notch. Deiter Brannon and Chris Dunson are good guys to work with. I also appreciate the service after th Auto Group. Each experience has been top notch. Deiter Brannon and Chris Dunson are good guys to work with. I also appreciate the service after the sell. I firmly believe in buying local and we are lucky to have such a good dealership in Vernon. DRJ More
by drj4708
Employees Worked With
February 09, 2024
I've bought three new vehicles from Vernon Auto Group. I highly recommend the seamless transaction process they provide. From choosing your vehicle to financing,servicing it as needed. The whole process I highly recommend the seamless transaction process they provide. From choosing your vehicle to financing,servicing it as needed. The whole process is a pleasure. Deiter Brannon makes buying a vehicle an enjoyable experience. Whatever you are looking for he can locate it. I've even recommended friends and family to work with him and Vernon Auto. Definitely will buy there again! More
by Slj4601
Employees Worked With
February 07, 2024
We ordered a '21 Ram 3500 back in May of 2021, Rodney Moore was referred to us from a friend that had retired from the car business. In November of 2023 we again called on Rodney to order us another truc Moore was referred to us from a friend that had retired from the car business. In November of 2023 we again called on Rodney to order us another truck. We took delivery of not only the truck but a brand new Dodge Charger on January30th, delivered right to our home in New Egypt, NJ about 1600 miles! Rodney made the the whole process seemless, Rodney and Shauna worked tirelessly to get us the best finance rate, will definitely return in the future and highly recommend! More
by Bob Pomykala
