Volkswagen of Duluth

Volkswagen of Duluth responded

We're thrilled to hear that you had a positive experience with us at VW of Dulth! Our team strives to provide trustworthy service and efficiency in all that we do, from oil changes to helping you find your next car. We look forward to seeing you again soon and thank you for choosing us for your automotive needs!

Volkswagen of Duluth responded

We're delighted to know that our team at Volkswagen of Duluth made your experience enjoyable and that you felt listened to and understood throughout the process. It's great to hear you found the perfect upgrade with us! We look forward to continuing to provide you with friendly and helpful service. Thank you for your kind words and for choosing Volkswagen of Duluth!

Volkswagen of Duluth responded

Hello, It's fantastic to hear that you're still loving your car a week later and that you had a great experience with our sales and finance teams! We aim to provide top-notch service in every aspect of our dealership, and it sounds like we hit the mark with you. Thank you for your kind words and for recommending us—it means a lot. If you ever need assistance or have any questions about your vehicle in the future, don't hesitate to reach out. We're here to ensure that your car continues to meet all your needs. Enjoy many happy miles in your new car! Warm regards, The VW of Duluth Team

Volkswagen of Duluth responded

We're thrilled to hear that your car-buying experience with us was a memorable one! At Volkswagen of Duluth, we always strive to make each customer feel special and well taken care of throughout the entire process. It's wonderful to know that our sales team could make your experience so positive. Thank you for recommending us to your friends and family. We look forward to serving them with the same high standard of service. Welcome to the Volkswagen family, and we hope you enjoy every mile in your new car! If there’s anything more we can do for you, or any questions you might have about your new vehicle, don’t hesitate to reach out. Happy driving!

Volkswagen of Duluth responded

That's wonderful to hear! Congratulations on getting the car you've wanted—it's always exciting to see someone drive away happy. We're glad that your experience was easy and painless. At VW of Duluth, we aim to make the car buying process as smooth and enjoyable as possible. Thank you for choosing us once again, and if there's anything else you need or any questions you have in the future, we're here to help. Enjoy your new ride! Best, The VW of Duluth Team

Volkswagen of Duluth responded

Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience at VW of Duluth, and it’s fantastic to know that Samantha was able to make your time with us so special. We strive to provide the best service and are delighted to have exceeded your expectations. Your kind words are greatly appreciated, and we'll make sure Samantha receives the recognition she deserves. If there's anything more we can do for you in the future, or if you have any further questions or needs, please don't hesitate to reach out. Warm regards, The VW of Duluth Team

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that Amber was able to assist you promptly, even without a prior appointment. Her dedication to providing transparent and understandable explanations is something we value highly at VW of Duluth. We understand that car issues can be inconvenient, and we strive to make the process as smooth and straightforward as possible. We're glad that Amber was able to meet your needs and we look forward to serving you again in the future. Your satisfaction is our priority, and we appreciate your feedback!

Volkswagen of Duluth responded

Hello, First off we would like to apologize for the difficulties you experienced during the purchasing process at VW of Duluth. It’s unfortunate that the vehicle your wife initially wanted was sold prior to your decision, and we acknowledge the frustration caused by our inventory list not being updated in a timely manner. We also regret any inconvenience you felt due to the transition between our sales team and the delays that followed. We are pleased to hear, however, that we were able to locate a suitable Atlas for your wife, and we appreciate your patience and understanding throughout this process. Our team is continually striving to improve our customer service and the accuracy of our sales procedures. We are looking forward to seeing you again when you come to pick up your new Atlas, and we are confident that our service department will provide you with the quality experience you expect. Thank you for your feedback, as it is crucial for our improvement. If you have any more concerns or need further assistance, please don’t hesitate to reach out.

Volkswagen of Duluth responded

We're thrilled to hear that your experience was quick and easy, and that our team was polite and helpful! At VW of Duluth, we strive to make every aspect of purchasing and owning a vehicle as smooth and pleasant as possible. Thank you for choosing us, and we look forward to continuing to serve you with the same level of excellence in the future. If you need any more assistance or have further questions, feel free to reach out.

Volkswagen of Duluth responded

Hello, Thank you for sharing your experience with us. We're glad to hear that our sales team provided you with helpful and pleasant service. Regarding your concerns with the Certified Pre-Owned inspection, we appreciate you bringing them to our attention. We are always looking for ways to enhance our processes and ensure our customers receive the best possible service. We are ready to address the noise issue with the sunroof and ensure that your vehicle is performing to your satisfaction. Please contact us at your earliest convenience to schedule a service appointment. We are here to assist you and ensure that all your needs are met. Thank you again for choosing VW of Duluth. We look forward to serving you. Best regards, The Team at VW of Duluth