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Volkswagen of Salem

Salem, OR

4.4
423 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 423 reviews

May 22, 2024

They were very helpful & the purchase went smoothly. Thank You! We will think about them the next time we are in the market. More

by DEBIANMAINUSER
Recommend Dealer
Yes
Employees Worked With
Joshua Hunsaker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon & Tayler
May 22, 2024

Did a good job of checking the vehicle over for any issues. Replaced a fuel line under warranty. Competent service people. More

by TRACKERJACK49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
May 22, 2024

Didn’t get back to me until I had a problem with the brakes. Won’t pay for the replacement because they don’t feel they should even though they weren’t safe and under 50 percent. Not happy with the sit More

by A1GUTTERGETTERS
Recommend Dealer
No
Employees Worked With
Matthew Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

The salesman, Chase who I had an appointment with was very cordial, friendly and very knowledgeable. Chase was very helpful with questions that I presented to him and explained them clearly. Chase is a More

by G.YURGANS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHASE
May 21, 2024 -

Volkswagen of Salem responded

It's great to hear that Chase was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 20, 2024

Everyone was very helpful. I really enjoyed working with Taylor on the purchase of my new car. More

by Coral Messana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor B
May 20, 2024 -

Volkswagen of Salem responded

Thank you for the kind words for Taylor and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 19, 2024

The process took forever - 4. 5 hours. We were convinced they were moving slowly because we had a baby with us and they wanted to put on pressure so we’d be more agreeable. Typical More

by BM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Meredith
May 17, 2024

I purchased a vehicle from Volkswagen of Salem via their website. From start to finish, this was a very smooth transaction. Communication was excellent and I received timely (if not immediate!) responses More

by Harry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler Barker, Michael Wenzel
May 19, 2024 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, Harry, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 17, 2024

Awesome service. Awesome deals. Awesome Wheels. Awesome prices. Awesome communication. Awesome work. Awesome place. Awesome. Awesome. If you don't buy or get services More

by RMCCLAIN2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 16, 2024

Easy, fast and friendly service. Always return my truck clean and fresh. Surprisingly fast response times for how busy they are. Ten out of ten always recommend. More

by LOSVECINOSLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 15, 2024

I’m very happy with my new car! Tanner was so helpful and nice, I really appreciated him taking the time to answer my questions and making sure I was informed on the options availab More

by BRITTANY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Case, Bailey, Devin, Perry
May 15, 2024 -

Volkswagen of Salem responded

Thank you, Brittany! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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