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Waldorf Dodge Ram
Waldorf, MD
107 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 107 reviews
Helpful May 21, 2024
CP assisted me with repairing/replacing radio after the navigation software corrupted it. He kept me up to date with everything thay was going on. Very professional young man. Thanks for all you've done. navigation software corrupted it. He kept me up to date with everything thay was going on. Very professional young man. Thanks for all you've done. More
by kilo601
Employees Worked With
CP
May 06, 2024
So… I took my truck in for an electrical issue. I also said hey something is also leaking could you check it out. Boy did they… so they said they looked all through the truck. From the pedal(where I also said hey something is also leaking could you check it out. Boy did they… so they said they looked all through the truck. From the pedal(where the “issue” was) all the way back to the ECU. And couldn’t find anything. But oh they found my “leak” it was from my trans pan…. So I bought parts bc I didn’t want the stock pan. And they call say it’s done yada yada. So I come to pick it up and I noticed before I went in under the truck there’s still a puddle… salesman said oh that’s just residual.. so he charged me for “looking into” the electrical and for installing the trans pan. I leave and drive immediately to another shop. Within an hour of looking into the electrical issue the mechanic finds a bundled mess of electrical tape wires just twisted together with nothing other than tape to hold them together. He also found a connector that was corroded as all get out and also broken into 3 pieces. Needless to say it was in between the pedal and the ecu… so I called dodge and explained what the mechanic found and they were shocked and wanted to see pictures. Oh also I still had a leak…shocking… and even after I showed the salesman the PUDDLE under the truck before I left he still didn’t believe me and then started to say oh well maybe it was the pan that you provided. Of course placing blame elsewhere immediately. Next he wants me to bring it in so they can look at it again. I’m thinking why the heck would I waste more time when you couldn’t get it right the first time. Also it was never the trans pan leaking. It was the trans cooler line. I went under the truck for exactly 1 min and found the steady drip. Needless to say I wanted a refund. Which they only gave me for the “labor” or HACKMANSHIP they “provided.” There is more but I think I’ve made my point. Dealers just as shotty as the rest of em More
by Bob ritter
Employees Worked With
Bob
May 01, 2024
Great dealership! Great customer service, sales, management, and finance team!!! Would buy here again & have Honest/hardworking associates!!! Great customer service, sales, management, and finance team!!! Would buy here again & have Honest/hardworking associates!!! More
by Ahamm707
Employees Worked With
Channel Brown, used Sales Manager, & Finance
April 29, 2024
Best oil change ever! My vehicle was picked up from my house, serviced, and returned home afterwards. The best thing of all, it was the cheapest oil change I had ever had My vehicle was picked up from my house, serviced, and returned home afterwards. The best thing of all, it was the cheapest oil change I had ever had any dealership! And that's with (9) quarts of synthetic oil. I'm spreading the word to all my friends and family. Can't beat that price and the excellent service! The Service Writer, Dawn Long, was such a pleasure to work with. Great employee, great service and at a great price. Can't be best More
by BRYANTJ
Employees Worked With
Dawn Long
April 26, 2024
Terrible , drove 3plus hours spoke to someone at 9am to get there and be told” car was sent to sister dealership last night “. Then why at 9am would you ask what time will you be here and tell me the car i get there and be told” car was sent to sister dealership last night “. Then why at 9am would you ask what time will you be here and tell me the car is in the used car building and looking forward to meeting me …. What joke ,first question with in minutes was is there anything else you are interested in, but we only have brand new scats… if I could give a zero I would ! More
by Smorrison79
Employees Worked With
Female at the desk
