Walkers Renton Subaru
Renton, WA
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Crooks! Liars and schemers! Not customer oriented AT ALL! These are the ways I’d describe Walker’s Renton Subaru. These people will make every attempt to scr Liars and schemers! Not customer oriented AT ALL! These are the ways I’d describe Walker’s Renton Subaru. These people will make every attempt to screw you over and bleed you dry of your money. Loyalty means nothing to them. When I moved to Seattle I chose Walker’s Renton Subaru for my 2019 Outback services as I always bring my car to a dealership for record retention amongst other things. At first Walkers Renton Subaru were good but in the past two years they have become shady, and their business practices are SUPER SHADY. Crooked even. They don’t care if you bring your car there every day and they know you by name - they will make every attempt to suck every dollar from Your bank account. On top of that, when you call, the people answering the phones are slow, disrespectful, and rude. They discredit you as a customer and speak to you condescendingly. Nasty people! When you call and ask for a manager guess what happens? The manager NEVER calls you back EVER. They take zero accountability for their lack of work and effort. They lie to your face to avoid work. They let you drive off their lot knowing fully they didn’t address or fix the problem you brought your car in for. They are absolutely horrible. They lost someone who brought their car to them over and over and over for years because they can’t see past dollar signs. Zero credibility with anyone working there. They only care about their “10s” on their surveys knowing fully they’re lying to you. Horrible horrible service and worse service representatives. Can’t believe Subaru of America hasn’t looked into this. Would give ZERO stars if I could. Management here does not care about quality or about the customer. Horrible service and willing to lie to you. More
Jared was extremely helpful in getting me into my Outback within the price point that I needed to be at. His explanation of terms was clear, easy to understand and lacked xx which was greatly appreciated. within the price point that I needed to be at. His explanation of terms was clear, easy to understand and lacked xx which was greatly appreciated. Truly thankful for the support he and the rest of the team provided throughout this process. 10/10 would recommend. More
He started off listening to our needs, but then he stopped. He began to focus on closing the deal at the cost of ignoring what we said we needed. He also became extremely pushy. stopped. He began to focus on closing the deal at the cost of ignoring what we said we needed. He also became extremely pushy. More
SHAUN TOOK ME ON MY TEST DRIVE AND WAS VERY KNOWLEDGEABLE ABOUT THE CAR. HE WAS ABLE TO GET ME THE TRIM AND COLOR I WANTED THE SAME DAY I DECIDED TO BUY. ABOUT THE CAR. HE WAS ABLE TO GET ME THE TRIM AND COLOR I WANTED THE SAME DAY I DECIDED TO BUY. More
Excellent service by Sirine and Emma Sirine Customer service was excellent to explain everything about the car and the use of the electronic panel. service was excellent to explain everything about the car and the use of the electronic panel. More
She was amazing throughout the whole process. Answered all questions! She was great. Wasn't pushy. Made the car purchase an enjoyable investment for myself Answered all questions! She was great. Wasn't pushy. Made the car purchase an enjoyable investment for myself More
Byron has great customer service skills! Perfect car for the price point I was looking for. He even found the color I wanted and had it delivered in one week. Thx! Perfect car for the price point I was looking for. He even found the color I wanted and had it delivered in one week. Thx! More