Walser Hyundai
Brooklyn Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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My biggest complain is the lack of communication. I was told the paperwork would be completed and a driver sent to my house to return me to get a loaner car in about a hour and a half. No one came an I was told the paperwork would be completed and a driver sent to my house to return me to get a loaner car in about a hour and a half. No one came and no one called to tell me and the excuse was they were so busy. I have made many phone calls from April 4th to May 22 with only 3 return calls. Communication was very poor. As a widow living alone my car is so important. More
I had to call twice to get plates and I tried calling several times and could not even get through to anyone or an automated attendant came on and said the selected option was not an option despite it be several times and could not even get through to anyone or an automated attendant came on and said the selected option was not an option despite it being said it was. Please review you phone system messages More
Technician Moses was fantastic! Explained vehicle issues and available solutions clearly and thoroughly. Fair pricing for work done, and lovely facility and amenities. Explained vehicle issues and available solutions clearly and thoroughly. Fair pricing for work done, and lovely facility and amenities. More
Easy and great service. I normally don’t like to buy cars because of the pressure, but this was non-existent in this experience. Thank you! I normally don’t like to buy cars because of the pressure, but this was non-existent in this experience. Thank you! More
Your service staff is very friendly and accommodating. The service work was performed in a timely manner. The service work was performed in a timely manner. More
Easy to schedule, Easy to drop off, Quick turn around for oil change and tire rotation. oil change and tire rotation. More
Excellent customer service, actual service takes a while but technicians are very skilled and thorough. but technicians are very skilled and thorough. More
Service was quick. But pending issues with paint still not rectified. It’s been pending for last 6 months ever since car has been bought But pending issues with paint still not rectified. It’s been pending for last 6 months ever since car has been bought More
Everyone was so nice from the person checking me in to the cashier and the maintenances. the cashier and the maintenances. More