Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Walser Nissan Burnsville

Burnsville, MN

Overview
Employees
Reviews
Vehicles
4.7
512 Reviews
Thank you for making your way to Walser Nissan Burnsville, your certified Nissan dealer serving drivers throughout Burnsville and the surrounding areas. At our dealership, you’ll find a solid selection of new Nissan for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Nissan technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Walser Nissan Burnsville in Burnsville today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 612-395-4999.
Contact Dealership

14750 Buckhill Road

Burnsville, MN

55306

Directions

By Type

Showing 512 reviews

June 07, 2024

We have been buying all of our new vehicles here for 20 years. I believe it is about eight. The sales staff is always A-Plus and the service is always excellent. I also appreciate the cleanliness of a More

by LEIFANDCOOKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Saewert a customer specialist
Report | Print
Helpful
June 05, 2024

Great service as always. The representative was very respected, knowledgeable and listened to my concerns. More

by NSURRATT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Helpful
June 03, 2024

Deceptive practices. Tell you verbally what the return and exchange policies and leave out the most important part. You return the car within the time frame and they tell More

by bthomason_3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason walters
Report | Print
Jun 07, 2024 -

Walser Nissan Burnsville responded

Bthomason_3, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We currently do not have room on the lot to store customers trade in vehicles. Walser tries to be transparent in all of its business dealings. Warranty cancellations are sent to a Warranty Administrator to cut the check to the bank/customer , depending on the status of loan; so we allow 3 weeks for that to clear. During this time we also had a holiday thus things were backed up. Our policy is clear about the 3 day return policy and how it relates to the store you purchased vehicle at. Any interest cost on your loan would be minimal ; but like you were told when you called , we will pay that . You just have to provide documentation. We are sorry that you did not have a better experience.

Helpful
June 03, 2024

My history of service at Walser Nissan Burnsville has always been very good and I would recommend them to anyone. More

by JAMESKMATTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Jun 07, 2024 -

Walser Nissan Burnsville responded

Jameskmattson, we are so pleased you enjoyed your visit to Walser Nissan Burnsville! Thank you for the 5 stars!

Helpful
June 03, 2024

Nissan is great that's why go there all the I meet there super nice Kevin is great to work with he's on top of everything a real nice person to work with More

by TIMOTHYHARRER
Recommend Dealer
Yes
Employees Worked With
Ki
Report | Print
Jun 04, 2024 -

Walser Nissan Burnsville responded

Timothyharrer, thank you for your kind review; we are happy to pass along your comments to the team here at Walser Nissan Burnsville!

Helpful
June 02, 2024

Timely, professional, expert repair at reasonable cost. Accommodated my schedule. I would trust Walser Nissan with all my maintenance and repair needs. More

by cemaclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Helpful
June 02, 2024

Great job as always thanks Walser for your professional customer service ! Grateful to have gotten my car here More

by LISASHYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Helpful
June 02, 2024

Easy to schedule online. It was convenient to get it in based on my schedule since they provided me with a ride to and from work. Timely communication from my service advisor More

by JRUGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cassada
Report | Print
Jun 04, 2024 -

Walser Nissan Burnsville responded

Jessica, we are thankful for your loyalty and we appreciate your feedback!

Helpful
June 02, 2024

Walser Nissan Burnsville is always helpful and communicative. Being able to have a loaner while the car is being worked on is great. They also do a fantastic job working with my third party warran More

by NVHUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mazenac
Report | Print
Jun 04, 2024 -

Walser Nissan Burnsville responded

Nvhuth, we are so glad we could help! Thank you for the great comments & the 5 star review!

Helpful
June 02, 2024

Communication was horrible, poor service department, had some stuff fixed on a truck I bought, called to tell me it was ready to pickup so I drove an hour to get it and it wasn’t fixed More

by BRANDONRUUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric, Jared, Dylan
Report | Print
Jun 04, 2024 -

Walser Nissan Burnsville responded

Hi Brandonruud, we regret your most recent visit with us was not up to the standards we strive for. There was some communication issues as the vehicle you purchased was a Ford & we wanted to make sure it was fixed correctly. We do not own a Ford dealership so we rely on them to assist us in matters like this. Our communication could’ve been better with you, we sincerely apologize for any inconvenience.

Helpful
1
2
...
52