West Motor Ford, Inc.

This was the best car buying experience of my life. Very little back-and-forth. Found the price online along with many high-quality pictures. I drove up to Preston to find the truck and price just as descri little back-and-forth. Found the price online along with many high-quality pictures. I drove up to Preston to find the truck and price just as described. The salesman and I settled on a price that I was very happy with and then the dealership honored that price. Very little hassle, no attempt to up-sell me on crap products like window etching, nitrogen filled tires, extended warranties or anything else. Just a straightforward deal and out the door. It literally took less than half an hour for me to show up, do the paperwork and walk out the door with my new vehicle at the out the door price agreed upon and with the interest rate I expected. The general manager, Dave, was fantastic. He personally responded quickly to a concern I raised and corrected the problem immediately. I couldn't be happier with this dealership. More

Pleasant, straight-forward car buying experience Having purchased perhaps a dozen cars in my life, this was the most pleasant buying experience. Part of the reason is that with sites like cargurus an Having purchased perhaps a dozen cars in my life, this was the most pleasant buying experience. Part of the reason is that with sites like cargurus and consumer reports, a buyer can know the going price of a particular car before buying. That makes negotiation pretty straight forward--no pressure, no haggling. But what impressed me was the lengths the salesman went to to identify any and all rebates and price discounts. He found a small ($250) rebate offered through my insurance company's car buying service, but a much bigger discount using smart financing. Another big selling point for me was the lifetime powertrain warranty that kicks in after the manufacturer's warranty ends. It's provided by a third party company, and included in the price of the car. No worries about an expensive engine or transmission repair on down the road. I'm very happy with the overall buying experience, and especially with the price of the car. More

Wonderful service and an overall great experience. Salesman was very knowledgeable. Would send family & friends to Preston Ford & Charles Flowers.Love my new Explorer and all the features it has.Sales Salesman was very knowledgeable. Would send family & friends to Preston Ford & Charles Flowers.Love my new Explorer and all the features it has.Sales people were all very friendly. Dealership was well maintained and had a great selection of vehicles to choose from. More