Woolwine Ford - Service Center

Does not value customer loyalty or satisfaction. Brought vehicle in 3 separate times and told them transmission was slipping and jerking. Repeatedly said nothing was wrong. "Nothing wrong" landed me Brought vehicle in 3 separate times and told them transmission was slipping and jerking. Repeatedly said nothing was wrong. "Nothing wrong" landed me on the side of the interstate 200 miles from home. After an expensive tow back to the dealership, I asked for a loaner car since I had been buying from them for over 25 years. Lady said should have one in 2-3 days. 4 weeks later they call and say truck is ready 🤨 More

The employees were wonderful helpful and very polite. Mr shows is a big asset to your company. Mr shows is a big asset to your company. More

They kept my truck for 6 weeks to do a repair. Called me saying they had it ready. I went to get it and it had an engine light on. They cleared the codes and I left. Engine light came back on thre Called me saying they had it ready. I went to get it and it had an engine light on. They cleared the codes and I left. Engine light came back on three days later. It has been back at the dealership for 3 days now and they haven’t checked it yet. More

Very convenient service were provided at my residence. Employee explained all repairs that would be done. Very professional and kind! Great experience Employee explained all repairs that would be done. Very professional and kind! Great experience More

Good service trip. Please provide Ford with proof of battery purchase so I can get my reward points. Please provide Ford with proof of battery purchase so I can get my reward points. More

The team did a wonderful job with my repair and they went out if their way to help me in an emergency situation. out if their way to help me in an emergency situation. More

Woodwine has gone above my expectations while servicing my vehicle! All around a great dealership and service department! my vehicle! All around a great dealership and service department! More

Got new tires from Walmart&then went to woolwine to get an alignment. The alignment lasted a week , then my tires on the front started to wear QUICK. After I called them they gave me another alignment for an alignment. The alignment lasted a week , then my tires on the front started to wear QUICK. After I called them they gave me another alignment for free. But I’m still going to need 2 front tires due to no fault of my own. More

Service was great and did not take as long I was told. Thanks You Wade Thanks You Wade More

Very good service! Did not take long and everyone was very friendly and helpful! Five stars!!!!! Did not take long and everyone was very friendly and helpful! Five stars!!!!! More