I usually do not leave a lot of reviews but in this case, - r.m.patten
I usually do not leave a lot of reviews but in this case, I want to share my thoughts. I have been in the market for a used vehicle and wanted an Audi, so I found an SQ5 at Audi Gilbert. After doing research I decided to visit the dealership. Upon arrival I asked to speak with an Audi brand specialist. Xavier Young came to assist my wife and me. As far as used car sales go, I of course was leery due to past experiences purchasing new and used. Xavier changed my thoughts from the onset, and I felt very comfortable as our conversation continued. I had a lot of questions due to my research and the dependability of a used Audi but again Xavier took the time to answer my questions and explain the Audi brand and the concerns I had. When it came time to the test drive, he took all the time needed to walk me through the features and operating process to get the best test drive possible. Not at any point did Xavier make us feel that we were keeping him from anything or rushed. Xavier took the time to step away as we spoke about the deals numbers and again did not make us feel rushed. This was a cash deal, so we were not able to fund the Audi due to the weekend and came back on a Tuesday for delivery and again Xavier took all the time needed to support delivery and answer my additional questions. One of my questions was what service adviser he recommends. At this point I was taken to the service and parts area to meet Scott and get a brief interdiction to service and parts. If you have taken the time to read all this you can see you will not go wrong asking for and dealing with Xavier Young and Audi Gilbert.
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