Albert Klaben III
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
Dealership Experience
9 mos
Industry Experience
9 yrs, 11 mos
Languages Spoken
English
20 Reviews
Write a Review20 Reviews of Albert Klaben III
May 27, 2024
I had my Jeep Compass serviced and the technicians did an excellent job! Quick and efficient! excellent job! Quick and efficient! More
Other Employees Tagged: Logan Rich
May 27, 2024
Had to go to the service desk to finish my service visit after I saw the service technician park my car in the lot when he was done working on my car. I waited for over 15 minutes for someone to tell me it after I saw the service technician park my car in the lot when he was done working on my car. I waited for over 15 minutes for someone to tell me it was all done, so I went to the desk to get it completed. Didn’t seem to be too concerned about my time. More
Other Employees Tagged: Joe Hilliard
May 20, 2024
Joe does a great job and I am very happy with the service I receive. I receive. More
Other Employees Tagged: Joe Hilliard
May 19, 2024
Excellent service. Work was completed as expected with no problems. AJ was very courteous. He explained well and answered y questions. Service department is clean. Wait Work was completed as expected with no problems. AJ was very courteous. He explained well and answered y questions. Service department is clean. Waiting area is comfortable with good wifi More
May 18, 2024
Great courteous and fast experience at the service department. The oil was changed and the truck was washed! department. The oil was changed and the truck was washed! More
Other Employees Tagged: Joe Hilliard, Artie Gissinger, Richard Klaben, Brian Franklin, Steve Pasko, Brian Binegar
May 17, 2024
After some issues with a past employee AJ took it upon himself to help me out with my car and the services that were done recently. Anything that I need done from now on I will be reaching out directly to himself to help me out with my car and the services that were done recently. Anything that I need done from now on I will be reaching out directly to him! More
Other Employees Tagged: Melissa Dolan
May 11, 2024
Sales Team - Excellent; Service Department - needs some serious work on scheduling and communication with customers. First experience, our brand new vehicle was towed in due to a dead battery. Took a some serious work on scheduling and communication with customers. First experience, our brand new vehicle was towed in due to a dead battery. Took a week to get back and we had to call for status updates. Second experience was for a recall. They scheduled our appointment (IN PERSON and wrote it on the paperwork) and then we found out they never put us in the computer so we had no appointment. They tried to push us back over a month for next appointment. We had to complain to sales team to get us put back in in a more timely manner. More
Other Employees Tagged: Joe Hilliard
May 08, 2024
I always receive excellent service from this dealership. They are very knowledgeable and friendly, that's why I will continue to go there. They are very knowledgeable and friendly, that's why I will continue to go there. More
Other Employees Tagged: Logan Rich