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Brent Richmond
Brent Richmond at Zeigler Chrysler Dodge Jeep RAM
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Brent Richmond

Service Manager

Zeigler Chrysler Dodge Jeep RAM

4200 Parkway Pl SW
Grandville, MI 49418

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Brent Richmond

June 02, 2024

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First time to this one and service was great and wait time was exactly what they said! Thank you! More

by erozell
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Recommend Dealer
Yes

Other Employees Tagged: Jake Lancaster, Cameron Thompson, Lorna Wilson, Taylor Buehler, Derek Fitzpatrick, Roman Witucki, Kasandra Huff

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May 24, 2024

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Oil change and new tires. The process was very smooth, and the technician did a great job of communicating to me during the visit. More

by markrendel.cell
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Recommend Dealer
Yes
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May 29, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Mark, Thank you for your feedback! We're pleased to hear that the process was smooth and that our technician kept you well-informed. We appreciate your business!

May 23, 2024

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Perfect , In every way! Fast efficient cordial first class, friendly, easy to chat with the staff More

by julieaphillips
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Recommend Dealer
Yes
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May 29, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team. We appreciate your kind words!

May 18, 2024

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Their service department is the worst at communicating. If you want to get any update, you’ll have to call them & hope they’ll have an answer. More

by justin.bessey
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Recommend Dealer
No

Other Employees Tagged: Jake Lancaster

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May 20, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Justin, We're sorry to hear about your experience with our service department. We apologize for the lack of communication. Your feedback is important to us, and we are working to improve our responsiveness. Please reach out directly to our Service Manager, Brent, (616-588-4228) Thank you for bringing this to our attention.

March 05, 2024

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Best service department around! Highly reccomend. They were quick with my repair, friendly and efficiant. 10/10! More

by taybuehler616
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Buehler, Kasandra Huff

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Mar 08, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the fantastic review! We're delighted to hear that you had a great experience with our service department. Providing quick, friendly, and efficient service is always our goal. We appreciate your recommendation and look forward to serving you again in the future.

January 22, 2024

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Great job on the oil change, I didn't wait that long either! Be back soon More

by NYDAS33
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Thompson, Lorna Wilson, Taylor Buehler, Derek Fitzpatrick, Roman Witucki, Kasandra Huff , Cameron Adams, Corey Claxton, Patrick Doyle

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Jan 22, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your positive feedback! We're delighted to hear that you were satisfied with the oil change and that the wait time was minimal. Safe travels until we see you again!

December 28, 2023

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Service was excellent and personnel was was pleasant. I have been coming here for service for years and have always been very pleased. Keep up the great work. More

by LINDA83
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Thompson, Lorna Wilson, Taylor Buehler, Derek Fitzpatrick, Roman Witucki, Kasandra Huff , Cameron Adams, Corey Claxton, Patrick Doyle

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Jan 02, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear that you've consistently had excellent service experiences with us over the years. Our team is dedicated to providing top-notch service, and it's always rewarding to receive such positive feedback.

December 22, 2023

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Greeted promptly. Quick service. Easy and quick payment process. Great job by everyone at Zeigler. More

by MIKE.NETZ
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Thompson, Lorna Wilson , Corey Claxton

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Dec 26, 2023

Zeigler Chrysler Dodge Jeep RAM responded

Mike, Thank you for your positive feedback! We're delighted to hear that you were promptly greeted, experienced quick service, and found the payment process easy. It's always our goal to provide efficient and excellent service. We appreciate your kind words and look forward to serving you again at Zeigler.

December 15, 2023

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The service was good and the waiting area was clean and comfortable. Good improvement indeed. More

by stefan10
Recommend Dealer
Yes

Other Employees Tagged: Cameron Thompson, Lorna Wilson , Corey Claxton

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Dec 18, 2023

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your positive experience with our service! We're delighted to hear that you found the service to be good and the waiting area clean and comfortable. Our team is committed to providing a pleasant experience, and it's encouraging to know that you noticed the improvements. We appreciate your feedback and look forward to serving you again in the future.

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