Jake Lancaster
Jake Lancaster at Zeigler Chrysler Dodge Jeep RAM

Jake Lancaster

Service Advisor

Zeigler Chrysler Dodge Jeep RAM

4200 Parkway Pl SW
Grandville, MI 49418

4.5
17 Reviews
4.5

17 Reviews

Write a Review

17 Reviews of Jake Lancaster

June 02, 2024

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First time to this one and service was great and wait time was exactly what they said! Thank you! More

by erozell
Service Price Transparency
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Recommend Dealer
Yes

May 23, 2024

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No Appointments available for about a week Jake said he would try to squeeze it in Got it diagnosed and fixed in a day Great work! More

by mike@zfamilyfive.com
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Recommend Dealer
Yes
May 29, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Mike, Thank you for your patience and understanding! We're glad Jake could help and that the issue was diagnosed and fixed promptly. We appreciate your feedback!

May 18, 2024

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Their service department is the worst at communicating. If you want to get any update, you’ll have to call them & hope they’ll have an answer. More

by justin.bessey
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Recommend Dealer
No

Other Employees Tagged: Brent Richmond

May 20, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Justin, We're sorry to hear about your experience with our service department. We apologize for the lack of communication. Your feedback is important to us, and we are working to improve our responsiveness. Please reach out directly to our Service Manager, Brent, (616-588-4228) Thank you for bringing this to our attention.

April 25, 2024

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Great dealership their service department is second to none they’ve rebuilt my engine installed a new clutch and did great job both times I’m very very happy with all the work they’ve done to my jeep. Eve More

by Randy
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Recommend Dealer
Yes
May 03, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Randy, Thank you for your review! We're thrilled to hear that you're extremely satisfied with the service you've received at our dealership. Rebuilding your engine and installing a new clutch are significant tasks, and we're delighted that we could deliver excellent results both times. Our team takes great pride in their work, and your kind words mean a lot to us. If you ever need anything else, don't hesitate to reach out. Drive safely, and we look forward to serving you again in the future!

April 24, 2024

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I expected reasonable service and I got EXCEPTIONAL service! I have never had a bad experience at Ziegler. More

by mike@baroqueresidentialdesigners.com
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Recommend Dealer
Yes
May 03, 2024

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to have exceeded your expectations with exceptional service! Providing consistently positive experiences is what we strive for at Zeigler, and we're delighted to hear that you've never had a bad experience with us. Thank you for your kind words and your continued trust in our service. We look forward to serving you again in the future!

April 15, 2024

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The bill ended up being being less than what they qouted, which was a nice suprise. It was less because it took less time to do. I appreciate their honesty. More

by schulte.richard
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Recommend Dealer
Yes
Apr 22, 2024

Zeigler Chrysler Dodge Jeep RAM responded

That's fantastic to hear! We're glad we could pleasantly surprise you with a lower bill and that our honesty was appreciated. Providing accurate quotes and transparent pricing is important to us, and we're pleased that we could deliver on that. Thank you for sharing your experience, and we look forward to serving you again in the future!

April 12, 2024

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Everything went Very well. It was prompt and the services provided were what we requested. More

by csmesker
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Thompson, Roman Witucki , Corey Claxton

Apr 12, 2024

Zeigler Chrysler Dodge Jeep RAM responded

We are very happy to hear everything went smoothly during your visit! Thank you for choosing Zeigler for your service needs!

March 30, 2024

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I had transmission concerns with my truck. I was told to go to this location because they had the transmission technicians that I needed. I made an appointment and was told that it was at 8:00 More

by matt.heeren
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Recommend Dealer
No

Other Employees Tagged: Kasandra Huff

March 21, 2024

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Always get first class attention. They always get me in for service at my convenience More

by KASBAH92
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Recommend Dealer
Yes
Mar 25, 2024

Zeigler Chrysler Dodge Jeep RAM responded

We are thrilled to hear that you always receive first-class attention! Providing exceptional service and ensuring our customers' satisfaction are our top priorities. Thank you for choosing Zeigler Grandville!

March 09, 2024

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Love Toyna and Jake. They are amazing. So helpful and friendly the two times I recently visited. More

by k_ely
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Knapp

Mar 11, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're delighted to hear that Dylan and Jake provided you with amazing service during your recent visits. They take pride in being helpful and friendly, and we're grateful for customers like you who appreciate their efforts. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to welcoming you back!

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