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Brian Gain
Brian Gain at Thomas Chrysler Dodge Jeep Ram of Highland
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Brian Gain

Service Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

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4.8
362 Reviews

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

Dealership Experience

30 yrs

Industry Experience

30 yrs

Specialties & Trainings

FCA Certified Service Manager

4.8

362 Reviews

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362 Reviews of Brian Gain

August 12, 2023

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Employee Rating

Terrific service every time I take Jeep or Dodge in for an oil change or service! Brian Gain and his Service Advisors and trained mechanics always make me feel like a valued customer! More

by rjf482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Kubacki, Paul Nelson, Christina Melago , Justin (Service Advisor)

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Aug 12, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the five-star review. We are happy our Service Department was able to complete your oil change promptly. We hope you continue to choose Thomas Dodge Chrysler Jeep of Highland for all your automotive needs.

August 12, 2023

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Employee Rating

Very professional and quick. Friendly and helpful with my vehicle and advised any issues that needed to be addressed. More

by Mgrode66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson, Joel Dykstra, Leonard (Leo) Key, Paul Nelson, Jamison Teslow, Christina Melago

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Aug 12, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you kindly for your 5-star review. We are honored to know your experiences with our team are friendly, helpful, and professional! Our team strives to provide such visits for each guest and we couldn't be happier to know you received that here at Thomas Dodge Chrysler Jeep of Highland. Do not hesitate to reach out if there's anything additional we can do for you.

July 27, 2023

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I always have the best experience at Thomas Dodge with quick service and knowledge employees. More

by DINGER7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra, Christina Melago

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Jul 27, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello DINGER7. We appreciate you taking the time to leave us a five-star review and choosing Thomas Dodge Chrysler Jeep of Highland Service Team for your automotive needs. Have an incredible day.

July 24, 2023

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I absolutely love Thomas Dodge! They always are so thorough and I never feel like anyone is trying to making get services I don’t need. More

by DINGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra, Christina Melago

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Jul 24, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

We will make sure to share this wonderful review with everyone here at Thomas Dodge Chrysler Jeep of Highland. Thank you for taking the time to share your positive feedback and give us five stars. Come back and visit us anytime. We'll be glad to assist.

July 13, 2023

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The car was serviced in an excellent fashion. Changed the oil and checked everything out. More

by franklinzufall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson, Joel Dykstra, Leonard (Leo) Key, Paul Nelson, Jamison Teslow, Christina Melago

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Jul 13, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

It brings us joy, Franklinzufall, to receive your five-star review of our Service Team. We'll be sure to let everyone here at Thomas Dodge Chrysler Jeep of Highland know about their hard work.

July 10, 2023

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Employee Rating

The service department was easy to work with. Jennifer and Brian went above and beyond. More

by kdpersonett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Flannigan

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Jul 10, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thomas Dodge Chrysler Jeep of Highland wants to thank you for your uplifting review. It's wonderful to read that our Service Team was easy to work with and that they went above and beyond to assist you. Take care, and stay safe.

July 08, 2023

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Excellent service. Great price. Done quickly. I was very happy with my service experience at Thomas. More

by oilmanpaul
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Recommend Dealer
Yes
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Jul 09, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your kind review of Thomas Dodge Chrysler Jeep of Highland. We strive to provide excellent and timely service and are so glad that our Service Team delivered just that. Please don't hesitate to let us know if there is anything else we can help you with!

June 30, 2023

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Fast and easy to make an appointment, nice waiting area with some coffee and snacks More

by Nawras
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Workmanship
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Recommend Dealer
Yes
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Jul 01, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Our Service Team here at Thomas Dodge Chrysler Jeep of Highland is proud to read that you had a fast and easy experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 29, 2023

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Employee Rating

I was welcomed by Jennifer when I arrived for my 7am appointment. She explained what the service would cover and identified any potential additional things they would check for. Jennifer was friendly, More

by bt
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Flanna

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Jun 30, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

We couldn't be prouder to have you as a valued customer here at Thomas Dodge Chrysler Jeep of Highland. Thank you for coming to see us for your car servicing needs and trusting our friendly and accommodating Service Team to provide the answers to any questions you had. We love your business here and appreciate your five-star review.

June 26, 2023

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Employee Rating

Excellent service excellent knowledge very precise on explaining everything very prompt. I’m getting my car in and getting it out super dealership I will be loyal to them for any future purchases. More

by Danny OBANNON Sr
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson, Joel Dykstra, Leonard (Leo) Key, Paul Nelson, Jamison Teslow, Christina Melago

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Jun 26, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Danny, thank you so much for your kind review and rating! We are happy to learn that you received excellent service at Thomas Dodge Chrysler Jeep of Highland and it would be our pleasure to assist you again in the future.

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