Paul Nelson
Paul Nelson at Thomas Chrysler Dodge Jeep Ram of Highland
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Paul Nelson

Service Advisor

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

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4.9
358 Reviews
4.9

358 Reviews

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358 Reviews of Paul Nelson

August 12, 2023

Dealership Rating
Employee Rating

Terrific service every time I take Jeep or Dodge in for an oil change or service! Brian Gain and his Service Advisors and trained mechanics always make me feel like a valued customer! More

by rjf482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gain, Patrick Kubacki, Christina Melago , Justin (Service Advisor)

Aug 12, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the five-star review. We are happy our Service Department was able to complete your oil change promptly. We hope you continue to choose Thomas Dodge Chrysler Jeep of Highland for all your automotive needs.

August 12, 2023

Dealership Rating
Employee Rating

Very professional and quick. Friendly and helpful with my vehicle and advised any issues that needed to be addressed. More

by Mgrode66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you kindly for your 5-star review. We are honored to know your experiences with our team are friendly, helpful, and professional! Our team strives to provide such visits for each guest and we couldn't be happier to know you received that here at Thomas Dodge Chrysler Jeep of Highland. Do not hesitate to reach out if there's anything additional we can do for you.

August 05, 2023

Dealership Rating
Employee Rating

Great Service experience every time I bring my wife's and my vehicle to this dealer. The service department is courteous and efficient. They communicate very well with us always communicating the status of o More

by MGM 59
Recommend Dealer
Yes

Other Employees Tagged: Neville weer

Aug 06, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are so happy to read your wonderful five-star review. Thank you for making Thomas Dodge Chrysler Jeep of Highland a part of your day and it pleases us to read you have a great experience every time you and your wife bring a vehicle to us. Our Service Team is delighted to learn they were courteous and efficient. It brings us joy that we communicated very well about the status of your cars and how long it would take before they would be ready. Thank you for your business and we appreciate you as a valued customer.

July 17, 2023

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It was very good service, everything was explained properly and the price was not bad ! More

by Fernando Flores
Service Price Transparency
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Recommend Dealer
Yes
Jul 17, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're happy to read that your visit with our Service Team here at Thomas Dodge Chrysler Jeep of Highland was good and informative, Fernando. Thank you for your great review, and let us know if we can be of any further assistance.

July 15, 2023

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Got in quick and they did great job. Work was done in a timely manner. More

by kendallbishop2
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Recommend Dealer
Yes
Jul 15, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for your five-star review. We are glad we could make your vehicles service was done great and in a timely manner. Our Service Team here at Thomas Dodge Chrysler Jeep of Highland is here for you when you need us.

July 13, 2023

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The car was serviced in an excellent fashion. Changed the oil and checked everything out. More

by franklinzufall
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Recommend Dealer
Yes
Jul 13, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

It brings us joy, Franklinzufall, to receive your five-star review of our Service Team. We'll be sure to let everyone here at Thomas Dodge Chrysler Jeep of Highland know about their hard work.

July 07, 2023

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Employee Rating

The service was great. Everything was done in a timely manner. I will go back. More

by christopheralee914
Sales Price Transparency
Recommend Dealer
Yes
Jul 07, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we appreciate your positive review and rating here at Thomas Dodge Chrysler Jeep of Highland. It makes us happy to read that your visit with our Service Team was great and timely, and we're glad to learn that we have earned your return business. We are always happy to help.

June 26, 2023

Dealership Rating
Employee Rating

Excellent service excellent knowledge very precise on explaining everything very prompt. I’m getting my car in and getting it out super dealership I will be loyal to them for any future purchases. More

by Danny OBANNON Sr
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Danny, thank you so much for your kind review and rating! We are happy to learn that you received excellent service at Thomas Dodge Chrysler Jeep of Highland and it would be our pleasure to assist you again in the future.

June 23, 2023

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Employee Rating

The service I received from Thomas Chrysler Dodge Jeep Ram of Highland, Indiana recently was outstanding! They were professional, knowledgeable, efficient, and courteous. Thank you for always giving me g More

by battiholloway
Service Price Transparency
Recommend Dealer
Yes
Jun 24, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the fantastic 5-star review. We are thrilled to learn you had an efficient, professional, and outstanding experience with our team. Here at Thomas Dodge Chrysler Jeep of Highland we know the importance of ensuring our guests always receive great service. Please don't hesitate to reach out if there's anything more we can do. Have a great day!

June 20, 2023

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Employee Rating

Service was fast, efficient, and friendly. Process was explained and work was performed in a professional manner. More

by daniel.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Daniel, we appreciate your fantastic review and rating here at Thomas Dodge Chrysler Jeep of Highland. It's great to read that you received fast, efficient, and friendly service from our Service Team. It is our pleasure to provide an informative and professional process for you, and let us know if we can be of any further assistance in the future.

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