Bryan Sullivan
Bryan Sullivan at Certified Benz & Beemer
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Bryan Sullivan

Service Advisor

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
7 Reviews

Dealership Experience

9 yrs, 5 mos

Industry Experience

32 yrs, 5 mos

5.0

7 Reviews

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7 Reviews of Bryan Sullivan

May 14, 2024

Dealership Rating
Employee Rating

Definitely a great place to go look for your next vehicle. This is a no pressure and find something that fits your wants kind of place. They don't sugar coat or embellish anything. Hector was very up More

by tayloragleckner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Al Taay, Hector Santiago

May 15, 2024

Certified Benz & Beemer responded

Dear tayloragleckner: What a wonderful review! Thanks for letting our customers know about our comfortable, zero-pressure environment and the outstanding customer service that Hector and Sara provided for you. We are grateful for your high praise and support. Your recommendation of Hector and CBB to others is also much appreciated. We look forward to providing you with another 5 Star experience in the future.

May 10, 2024

Dealership Rating
Employee Rating

Danny was awesome. ..will definitely buy from him again. Highly recommend him to anyone looking for a none stressful car purchasing experience. More

by tlcpoolcompany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Certified Benz & Beemer responded

Dear tlcpoolcompnay: We love getting reviews like yours! Thanks for letting our customers know about Danny's awesome customer service! Your support as well as your recommendation of CBB are greatly appreciated! We look forward to the pleasure of working with you again.

April 17, 2024

Dealership Rating
Employee Rating

Awesome service and very communicative with my car in the shop! Great car wash after! More

by Alixxavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana

Apr 18, 2024

Certified Benz & Beemer responded

Dear Alixxavila: We really appreciate you taking the time to share your very positive experience with our Service Department. Your kind words and support are appreciated. Please let us know when we can ever assist you again in the future.

April 15, 2024

Dealership Rating
Employee Rating

Service was stellar! Everytime I take my vehicle in I am always taken care off worthy of 5 stars. Sevice Manager Bryan Sullivan went above and beyond during the entire pr More

by Tim S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Certified Benz & Beemer responded

Dear Tim: We love hearing from repeat customers---especially when they are as happy with how they were treated as you were! Thanks for letting our customers know about how well Bryan treated you with your recent visit to our Service Department. We are grateful for your continued support and look forward to being there for you in the future.

April 03, 2024

Dealership Rating
Employee Rating

Brian was very easy going and really kept me informed regarding my service. He was genuine and completed what he said he would do. I highly recommend him and I will see him again soon. More

by CMM3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Certified Benz & Beemer responded

Dear CMM3232: We really appreciate you taking the time to let our customers know about Bryan outstanding customer service. Thanks so much for your kind words and support. Please let us know when we can ever assist you again in the future,

March 13, 2024

Dealership Rating
Employee Rating

Excellent service this past weekend from start to finish with CBB! We came for service on my wife's BMW which she purchased a year ago, and ended up trading in my vehicle which I purchased from CBB in 2019! More

by Erik B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2024

Certified Benz & Beemer responded

Dear Erik B: First, we love to hear from our repeat customers! Second, we cannot thank you enough for you sharing your very positive feedback with us. Third, it is important that you received outstanding customer service from both our Service and Sales Departments. Finally, we are grateful for the opportunity to earn your business again. We look forward to being there for you to assist with all of your future automotive needs.

February 20, 2024

Dealership Rating
Employee Rating

The scheduler I communicated with via text was helpful and kind. Bryan, the service advisor, was very friendly, knowledgeable, and professional. He was happy to answer any questions I had which was apprec More

by Allister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela

Feb 20, 2024

Certified Benz & Beemer responded

Dear Allister: We really appreciate that you took the time to share how well Angela and Bryan assisted you with your recent visit to our Service Department. Your kind words and support are very important to us, and we look forward to the pleasure of working with you again,

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