Robert Kirkwood
Robert Kirkwood at Certified Benz & Beemer
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Robert Kirkwood

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
427 Reviews

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.

Dealership Experience

6 yrs, 4 mos

Industry Experience

7 yrs, 8 mos

Languages Spoken

English English

4.9

427 Reviews

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427 Reviews of Robert Kirkwood

May 19, 2024

Dealership Rating
Employee Rating

I think the best dealership I ever bought from. The salesman Robert was the Best. Responded to all my texts and my phone calls right away. He was patient, not pushy and you feel comfortable around More

by Rick
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kerry Abramson

May 20, 2024

Certified Benz & Beemer responded

Dear Rick: We couldn't be happier to hear about your awesome BMW purchase working with Robert without any pressure. Thanks so much for your high praise and support. We look forward to the pleasure of serving you again.

May 15, 2024

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Employee Rating

Robert was great to work with and very knowledgable. He was very responsive but also a Patient when I needed more time. I would definitely purchase from him again. More

by Darrin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Herbranson

May 16, 2024

Certified Benz & Beemer responded

Dear Darrin: Thanks for sharing your positive feedback with us regarding Robert's patient and helpful customer service. We are delighted that he assisted you with your BMW purchase. We really appreciate your business and are excited that you intend to return again in the future.

May 14, 2024

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Employee Rating

Robert was great to work with! I bought a vehicle online and he was quick to respond and address my questions. Process was easy and painless. I would definitely work with him and More

by Baldwin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 15, 2024

Certified Benz & Beemer responded

Dear Baldwin: Thanks for sharing how easy it was to purchase your Land Rover online. We are glad that Robert was so responsive and made things as smooth as possible. We are grateful for the opportunity to earn your business and excited that you intend to return to CBB in the future. We will aim to provide you with another 5 Star experience when you do.

May 09, 2024

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Robert/Glenn were an Excellent team to work with, thank you for a great car. More

by kevin_bell777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Certified Benz & Beemer responded

Dear Kevin: You are very welcome and thank you for the 5 Star review! We couldn't be happier that Robert, Glenn and the CBB team were so helpful with your Mercedes-Benz purchase. Your kind words and support are greatly appreciated. We look forward to the pleasure of working with you again.

May 03, 2024

Dealership Rating
Employee Rating

Robert was absolutely amazing and loved working with him. He worked so hard to find the absolute perfect car for me and was never pushy More

by good2goldsales
Recommend Dealer
Yes
May 03, 2024

Certified Benz & Beemer responded

Dear ggod2goldsales: We strive to provide each of our customers with outstanding service and are glad that you appreciated that from Robert without any pressure! Thanks for giving CBB the opportunity to earn your business and we look forward to being there for you in the future.

April 19, 2024

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I worked with Robert Kirkwood and he was attentive and ver helpful, at the end I didn’t ended up buying my car here because unfortunately it got sold but the attention I got from Robert was very good, I w More

by Gianluca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2024

Certified Benz & Beemer responded

Dear Gianluca: We really appreciate you taking the time to share your positive feedback on the customer service provided to you by Robert. We do price our vehicles aggressively with the market, so it is not uncommon for multiple people to be interested in the same vehicle at the same time. We are grateful for the opportunity to earn your business as well as your recommendation of Robert and CBB to others., We look forward to the pleasure of assisting you again in the future.

April 11, 2024

Dealership Rating
Employee Rating

Robert was extremely knowledgeable about the vehicles we looked at and worked with us to find the right one. He is responsive, personable, helpful and easy to work with, making for an easy transaction. High More

by Telfs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 13, 2024

Certified Benz & Beemer responded

Dear Telfs: Thanks so much for taking the time to let our customers know about Robert's friendly and helpful customer service. We are glad that he could make your Mercedes-Benz purchase so easy for you. Your support and recommendation of CBB are both greatly appreciated. Please let us know when we can ever assist you again in the future.

April 03, 2024

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Employee Rating

Great customer service. Robert was amazing and still follow up after I received the vehicle More

by hamdan-mohammad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Al Taay

Apr 04, 2024

Certified Benz & Beemer responded

Dear hamdan-mohammad: Thanks so much for your 5 Star review! We are glad that Robert provided you with friendly and helpful customer service. Your kind words and support are greatly appreciated. Please let us know when we can ever assist you again.

March 18, 2024

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Employee Rating

Robert is a great person; he identified my needs after a brief conversation and offered me the right options for me. Great experience, very serious people! More

by mundofuentes
Recommend Dealer
Yes
Mar 19, 2024

Certified Benz & Beemer responded

Dear mundofuentes: We strive to provide each of our customers with the outstanding service, so we are extra delighted that you appreciated that from Robert. We are grateful for the opportunity to earn your business. We hope you enjoy your Porsche for years to come and keep CBB in mind should you ever need anything else in the meantime.

March 14, 2024

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Employee Rating

Both Robert and Eddy are fantastic. Polite and professional. It was an easy process to buy my SUV. More

by kellybrunetti2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddy Jaime, Tara Price

Mar 17, 2024

Certified Benz & Beemer responded

Dear kellybrunetti2002: We strive to provide each of our customers with outstanding service and are glad that you appreciated that from Robert and Eddy. It's nice that they made your Mercedes-Benz purchase so easy for you. We are grateful for your business and look forward to the pleasure of working with you again.

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