Carlos Borges
Carlos Borges at McGovern Ford at Drum Hill
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Carlos Borges

Service Advisor

McGovern Ford at Drum Hill

1212 Westford St
Lowell, MA 01851

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Carlos Borges

May 31, 2024

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Our experience with Rob was amazing. We had lots of questions, and Rob was patient above and beyond the call of duty in answering them. He encouraged us to look at several vehicles. He u More

by jtannenbaum0
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Recommend Dealer
Yes

Other Employees Tagged: Robert Keenan, Paul Santiago

May 31, 2024

McGovern Ford at Drum Hill responded

We're delighted to hear that Rob and Paul provided you with such exceptional service during your visit to McGovern Ford Lowell. We thank you for sharing your positive experience with us and hope you enjoy your new ride. We look forward to seeing you again in the future!

May 22, 2024

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First time servicing my F 150. Very good service and turnaround. Friendly and helpful staff More

by dlconners
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Yes
May 23, 2024

McGovern Ford at Drum Hill responded

Thank you for leaving McGovern Ford Lowell a five-star review! We are glad that your first service visit went smoothly. See you next time!

May 16, 2024

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The service was very good. The people I encountered, Lisa and Carlos, were friendly and knowledgeable. More

by James_Egan
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Rapoza

May 16, 2024

McGovern Ford at Drum Hill responded

James, we're glad to know Lisa and Carlos provided you with great service at McGovern Ford Lowell. Thanks for the positive feedback!

May 13, 2024

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For the past 10 years I have been bringing my cars to Drum Hill and now McGovern for service. Excellent customer service and communication on all work to be done. More

by Rgentle
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Recommend Dealer
Yes
May 13, 2024

McGovern Ford at Drum Hill responded

We're so glad to have earned your trust over the past decade! It's always our goal at McGovern Ford Lowell to provide excellent service and clear communication. Thanks for sticking with us, we appreciate it!

May 09, 2024

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I have always had my Focus serviced by McGovern Ford. Thye have great service writers that take you through what you need. More

by timcosta
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Recommend Dealer
Yes
May 09, 2024

McGovern Ford at Drum Hill responded

We're glad to know you've had consistent positive experiences with our service team at McGovern Ford Lowell. We appreciate your loyalty and look forward to continuing to serve your Focus in the future!

April 24, 2024

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Always a pleasure. Carlos Borges is very knowledgeable, kind and professional. Service is always excellent as well. More

by Maryma
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Recommend Dealer
Yes

Other Employees Tagged: Rosie Cray, Abigail Alicea

Apr 24, 2024

McGovern Ford at Drum Hill responded

Maryma, we're delighted to know that Carlos and our team at McGovern Ford Lowell consistently provide you with excellent service. Thanks for your support!

April 13, 2024

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Always do a great job servicing my vehicle. Very happy with the way they get you home and back again when the service is completed. More

by cassidy.g
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Recommend Dealer
Yes

Other Employees Tagged: Robert Keenan

Apr 15, 2024

McGovern Ford at Drum Hill responded

Cassidy, we're delighted to know you've had positive experiences with our service department at McGovern Ford Lowell. Your satisfaction is important to us, and we appreciate your trust in our team for all of your vehicle needs!

April 11, 2024

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i had a recall lisa and carlos took care of everything they were easy to work with.sometimes working with the advisers can be very intimidating. Not with these guys they took care of everything More

by Pfinnegan8
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Recommend Dealer
Yes

Other Employees Tagged: Abigail Alicea, Marc Houle , Lisa

Apr 12, 2024

McGovern Ford at Drum Hill responded

We're glad to know that our team at McGovern Ford Lowell made your recall process smooth and stress-free. It's always our goal to provide top-notch service, so it's great hearing this feedback!

March 19, 2024

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Service was well completed on time Carlos was excellent in keeping me well informed 5 ⭐️’s More

by Cazzie56
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Recommend Dealer
Yes
Mar 19, 2024

McGovern Ford at Drum Hill responded

It's great to hear that Carlos delivered a five-star experience! Thanks for stopping in at McGovern Ford Lowell for service and we'll see you next time.

March 07, 2024

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I bought our family’s last four cars there and also had them serviced there. Néed I say more? More

by Billdonaldson39
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Recommend Dealer
Yes

Other Employees Tagged: Mark Mullane , Lisa

Mar 07, 2024

McGovern Ford at Drum Hill responded

We're touched by your loyalty and support! Thanks for choosing McGovern Ford Lowell time and time again - here's to happy miles ahead!

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