Paul Santiago

Our experience with Rob was amazing. We had lots of questions, and Rob was patient above and beyond the call of duty in answering them. He encouraged us to look at several vehicles. He u We had lots of questions, and Rob was patient above and beyond the call of duty in answering them. He encouraged us to look at several vehicles. He understood that we needed time to make the right decision, and never rushed us. He even came in on his day off to complete the sale and instruct us about the various hi-tech feature of the car. When we discovered a minor factory defect, he worked with the service department to remedy the situation. His attention and care was genuine. We were also impressed by Paul, who did everything possible to get us all that we wanted at a fair price. A truly nice man with the patience of a saint. We have purchased many cars over the years, and have never had such a positive experience as we have had -- and expect to continue to have -- at McGovern. More

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Great service from the team at McGovern Ford of Lowell. I would recommend them anyday I would recommend them anyday More

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This was by far my best experience with a car dealership and I have a lot of experience. Thank you McGovern Ford! and I have a lot of experience. Thank you McGovern Ford! More

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Both my sales rep, Nick, and the dealership manager, Paul, were extremely helpful, friendly, and professional. Paul, were extremely helpful, friendly, and professional. More

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My family has been getting vehicles from here for years now and everyone in this dealership is great now and everyone in this dealership is great More

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From my initial inquiry everything was great. I received a prompt response, and was able to schedule a test drive in minutes. From there we worked with Ayoub who took us through everything we wan I received a prompt response, and was able to schedule a test drive in minutes. From there we worked with Ayoub who took us through everything we wanted to know. No high pressure tactics, no gotchas, just a simple honest discussion. He kept me up to date on the whole process and there were no hiccups. Overall a great experience. More

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Mark Healey, Sales,Chuck Cote,Business Mgr and Paul Carlino,Mgr. and Ellen Taylor, Internet Sales were especially given that we were driving 2 hours to the dealership to buy our 2019 Rav 4 Hybrid. Ma Carlino,Mgr. and Ellen Taylor, Internet Sales were especially given that we were driving 2 hours to the dealership to buy our 2019 Rav 4 Hybrid. Mark, a good communicator keeping us up to date on the status of obtaining insurance, financing approval and tried to find us a user manual for the Rav 4. When he could not find one, gave us an internet site whets we could order one. Ellen always answered the phone (did not have to leave voice message) and when there was an issue she coordinated the solution. Chuck Cote answered all our questions on the financing and obtained a good interest rate. Paul Carlino came by and introduced himself and m Add us feel welcome All in all a great experience Barbara Green More

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I came across McGovern Ford after seeing a Pre-Owned Jeep Gramd Cherokee. We all now what buying a car is like: it takes forever, high pressure sales people, unsure if the car is going to be reliable, etc. Gramd Cherokee. We all now what buying a car is like: it takes forever, high pressure sales people, unsure if the car is going to be reliable, etc. This couldn’t have been more farther from the truth when it came to working with Robert, Corey, and Paul at McGovern Ford. Robert was very helpful and had the car I wanted pulled up and ready to go for a test drive. He asked what was important to me, was an attentive listener and made sure to address my needs. I came pre-approved from my bank with what I thought was a good rate (in an economic climate where rates are already high as it is). With permission; Corey the finance manager was able to get me a rate FIVE POINTS LOWER than what I was expecting. When Robert was helping other customers and I had a question, the Sales Manager Paul was able to step on and assist me. Taking delivery was quick and easy and I now own a really nice reliable preowned car with a FREE 5 year 100,000 mile warranty. Big ups to the staff at McGovern Ford! More

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McGovern Ford was easy to work with and made sure I was happy with my new vehicle. happy with my new vehicle. More

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Great sales team. I purchased a new truck from Rob no pressure sale , had the deal done in a hour . A day later he called to let me know I left some valuables in my t I purchased a new truck from Rob no pressure sale , had the deal done in a hour . A day later he called to let me know I left some valuables in my trade in. More

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