Cody Hathorn

Great dealership, have not had any problems since I’ve been coming. Very attentive and gets the job done in a timely manner. been coming. Very attentive and gets the job done in a timely manner. More

by biggskyshae Verified Customer Verified Customer

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I enjoy Jones and have been with them a number of years. This last visit they failed to put an oil change sticker on my car but looked for everything else that might need taken care of. I did not get out of This last visit they failed to put an oil change sticker on my car but looked for everything else that might need taken care of. I did not get out off the property before one of the salesman tried to sell me a car. It is losing the authenticity I once felt about them More

by goldenbrown731 Verified Customer Verified Customer

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Always nice. Accommodating to my schedule. Courteous and respectful. I changed dealerships because of staff. Accommodating to my schedule. Courteous and respectful. I changed dealerships because of staff. More

by COLLINSWOOD5 Verified Customer Verified Customer

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Cody was extremely helpful over the phone. When I got to the store for my appointment he made sure to update me every step of the way! This type of service has gained my business from here on When I got to the store for my appointment he made sure to update me every step of the way! This type of service has gained my business from here on out! More

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Poor customer service. They were the best a year ago. Cody won't return calls. They were the best a year ago. Cody won't return calls. More

by CSRJR99 Verified Customer Verified Customer

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The Service took too long for an oil change. It took Over a 2 hour wait. It took Over a 2 hour wait. More

by merv0331 Verified Customer Verified Customer

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Poor Communication was told that the diagnosis would take approximately 2 hours Wednesday 5/8 , the following day 5/9 I was still not notified by lunch of the status of my vehicle . When my fiance called to approximately 2 hours Wednesday 5/8 , the following day 5/9 I was still not notified by lunch of the status of my vehicle . When my fiance called to check the status the vehicle and if the issues had be diagnosed the following day 5/9, he was notified that they were unable to diagnosis the issue and I will have to take it to the Humboldt location where a technician that specializes in Jeeps can diagnose the issues. Later that evening i arrived to pick up my vehicle I had to wait 10 minutes for any assistance, the young lady eventually arrived. The young lady went over the service/maintenance that was completed (transimisson flush, air cabin replaced, oil change, tire rotation-that was not completed due one of tires having a mark on it and the mark tire was still present to the rear driver side as it was before the service) after paying for the maintenance services I was handed my key fob, I had to ask the the young lady where my vehicle was park she stated "out front" after walking the entire front parking lot for approximately 10 to 15 minutes only to find my vehicle park in the back parking lot. I have never has issues with this location for previous services but this vist was horrible. Communication is key for any business and I would have greatly appreciated better communication and updates of the status of the vehicle. More

by Brennamegaw0233 Verified Customer Verified Customer

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Miss diagnosed my problem after I waited 3-4 hours. Especially after I just purchased the vehicle. Especially after I just purchased the vehicle. More

by djpat1200 Verified Customer Verified Customer

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Great people very professional , everyone I talked to super nice. They seem Appreciate your business super nice. They seem Appreciate your business More

by DRNEBLETT Verified Customer Verified Customer

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