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Dain Bryant
Dain Bryant at Niello Audi
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Dain Bryant

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
80 Reviews

Dealership Experience

14 yrs, 10 mos

4.9

80 Reviews

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80 Reviews of Dain Bryant

May 22, 2024

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Employee Rating

Great service and great range of product offerings. Audi does a great job of providing value. More

by BLACKCLOVER-Dr. Douglas Gaffney Jr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Brandon Flynn, Cain Carter, Steve Tracy, Hector Guadamuz

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May 29, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Thetford General Manager athetford@niello.com

May 20, 2024

Dealership Rating
Employee Rating

Thank you! I am always confident that my car is being looked after in the best way. More

by kaltoft
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Jason Rajan

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May 20, 2024

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 03, 2024

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Employee Rating

Always appreciate the focused attention to detail of service requests each time and the thoroughness of Dain’s follow through, always accompanied by a warm demeanor. More

by LISAHORST
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2024

Niello Audi responded

Lisa, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 22, 2024

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Employee Rating

World class dealer experience. Everyone is on the same page re: service. Great people in the building. All seem to be genuinely engaged in customer success. More

by tekmek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flynn, Omead Anwar

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Apr 22, 2024

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 17, 2024

Dealership Rating
Employee Rating

I have not had a bad or poor experience with service ag Niello AUDI. I can actually say my service experience at Niello has been excellent. AUDI service anywhere can be expensive which I attribute to user More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker, Hector Guadamuz

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Apr 17, 2024

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 15, 2024

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Employee Rating

Great service! Everyone there was very helpful and friendly. Extremely happy with my service and would highly recommend More

by mzaklan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 15, 2024

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 10, 2024

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Employee Rating

Professional, accommodating, friendly, clean, with an excellent waiting space. The service department is outstanding. Superior selection with regard to inventory. More

by jweisshome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 11, 2024

Niello Audi responded

Thanks for sharing about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 10, 2024

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Employee Rating

The people greeting me were very helpful and friendly. They answered my questions and the work was done (putting on the front license plate) quickly on my new Q3. Good people. More

by JLLSAC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Omead Anwar, Hector Guadamuz, Milana Savchenko, Jennifer Lowenstein, Isabel Velasquez, Erin Loud

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Apr 11, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 24, 2024

Dealership Rating
Employee Rating

Dain and the rest of the team are great. They take amazing care of my vehicle. More

by mylinhmello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

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Mar 24, 2024

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Dain and the rest of our team, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 19, 2024

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Employee Rating

Everyone was polite and courteous. Difficult situation, they did the best they could to save my 2013 Q5. More

by AUDRA.WIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

Helpful
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Mar 19, 2024

Niello Audi responded

Audra, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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