21 Reviews of Dennis Calcaterra
May 31, 2024
Everyone is always friendly and ready to assist you with all your service needs and the coffee is great ! all your service needs and the coffee is great ! More
Other Employees Tagged: Neil Stefani, Mike Gonzalez, Mahurley Preston, Scott Kelly, John C. Zurakowski
May 21, 2024
I have purchased several cars from Palm, wonderful sales staff. I usually don't go to Palm during to the drive, but after the service I received, I will be back! staff. I usually don't go to Palm during to the drive, but after the service I received, I will be back! More
Other Employees Tagged: Jeremy Grey, Mike Amey
May 10, 2024
The dealership is nice but the professionalism and the common courtesy is far from the average. You would think obe would greet you with a simple hello when you walk into the service area but no they look common courtesy is far from the average. You would think obe would greet you with a simple hello when you walk into the service area but no they look at you with discuss and not say a word. More
Other Employees Tagged: Jeremy Grey, Mahurley Preston, Franchesca Stone, Scott Kelly
May 03, 2024
Everyone I’ve come in contact with at Palm is very nice and helpful and do a great job and helpful and do a great job More
Other Employees Tagged: Scott Kelly , Mickey and Maria
May 01, 2024
We love the relationship we have with Palm Chevrolet. The people there are professional and always helpful. The people there are professional and always helpful. More
Other Employees Tagged: Jeremy Grey, Franchesca Stone, Mike Amey
May 01, 2024
Worst of the worst . .. not only do they price gouge like most dealerships but they lie which is even worst. I will never return. First off I dropped off my suv for a s .. not only do they price gouge like most dealerships but they lie which is even worst. I will never return. First off I dropped off my suv for a starter.. they quoted $400.99 for parts and $554.97 for labor $1082.59 after fees,Every shop I called in Ocala was under $600 out the door. After my wife received the quote i had called Palm chevy to get a breakdown of the pricing and was connected to a very rude sarcastic I hung up, called back and asked for management, supposedly spoke to a manager. I explained that I was disgusted with the service and he apologized profusely. I told him I was just going to pick up my suv and take it elsewhere. He told me about the diagnostic fee and that he was going to waive the fee and let me come take my car. The tow company got there to take it and they went back on there word and refused to let my car go without paying the fee. I told them I talked to management and they waived it. They called me a lier and said they asked everyone... if that was the case they would have found out who told me it was waived. So I had no choice but to pay the fee even tho they didn't do anything. If your a fan of getting ripped off and lied too this is your place!! But if you want real service that will do the job for half the cost and a million times better service call Checkmate auto repair 3527320070. great service great prices great people. Don't waste your time and money on crooks More
Other Employees Tagged: John McMichael, Jeremy Grey, Brandon Maynard, Rick Davis, Jason Sanabria, Scott Mills, Mike Gonzalez, IL Park, Mike Amey , All the management here lie!
April 26, 2024
My service associate was informative. My appointment was scheduled for 0800 and I arrived around 07:50. Apparently there is a meeting in the mornings. The associates did not finish their My appointment was scheduled for 0800 and I arrived around 07:50. Apparently there is a meeting in the mornings. The associates did not finish their meeting until approximately 08:10. I feel as if this is an inappropriate time for a meeting. More
Other Employees Tagged: Jonathan Degroot
April 20, 2024
Sat in lobby 1 1/2 hrs after my car was finished and no one let us know anything . Frustrating! one let us know anything . Frustrating! More
Other Employees Tagged: Scott Kelly