Dennis Calcaterra
Dennis Calcaterra at Palm Chevrolet

Dennis Calcaterra

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

4.4
21 Reviews
4.4

21 Reviews

Write a Review

21 Reviews of Dennis Calcaterra

May 31, 2024

Dealership Rating
Employee Rating

Everyone is always friendly and ready to assist you with all your service needs and the coffee is great ! More

by BSMILLS.1231
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 25, 2024

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Pleasant experience. Work was completed timely. 15 word minimum is a bit much to write. More

by Jennstamper71
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 28, 2024

Palm Chevrolet responded

Thank you for the 5-star rating! I appreciate your feedback on your pleasant experience at Palm Chevrolet. Sincerely, Wayne Bogle Parts and Service Director

May 21, 2024

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I have purchased several cars from Palm, wonderful sales staff. I usually don't go to Palm during to the drive, but after the service I received, I will be back! More

by DGEROW1964
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Mike Amey

May 23, 2024

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your car purchases! We are thrilled to hear that you had a wonderful experience with our sales staff. We look forward to welcoming you back for service in the future. See you next time! Best, The Palm Chevrolet Team

May 15, 2024

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CRAIG PEARCE WAS MY ADVISOR. HE IS OUTSTANDING VERY HELPFUL, I WILL COME BACK GREAT SERVICE More

by CPEARCE0144
Workmanship
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Recommend Dealer
Yes
May 17, 2024

Palm Chevrolet responded

Thank you for your positive feedback about your advisor, Craig. I'm delighted to hear that he provided you with outstanding and helpful service during your visit to Palm Chevrolet. I look forward to welcoming you back and providing you with great service once again. Thank you for choosing Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

May 10, 2024

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The dealership is nice but the professionalism and the common courtesy is far from the average. You would think obe would greet you with a simple hello when you walk into the service area but no they look More

by ABEVASQUEZ2
Service Price Transparency
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Recommend Dealer
No
May 13, 2024

Palm Chevrolet responded

I appreciate you taking the time to share your feedback with us. This is definitely not the standard of customer service I aim to provide at Palm Chevrolet. Please reach out to me directly so I can address your concerns and work towards making improvements. Your satisfaction is important to me, and I value the opportunity to better serve you in the future. Sincerely, Wayne Bogle Parts and Service Director

May 03, 2024

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Everyone I’ve come in contact with at Palm is very nice and helpful and do a great job More

by None
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly , Mickey and Maria

May 06, 2024

Palm Chevrolet responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Best, The Palm Chevrolet Team

May 01, 2024

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We love the relationship we have with Palm Chevrolet. The people there are professional and always helpful. More

by LPEREIRA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 04, 2024

Palm Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Palm Chevrolet Team

May 01, 2024

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Employee Rating

Worst of the worst . .. not only do they price gouge like most dealerships but they lie which is even worst. I will never return. First off I dropped off my suv for a s More

by FRED SCOTT
Service Price Transparency
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Recommend Dealer
No
May 03, 2024

Palm Chevrolet responded

Fred, thank you for sharing this feedback. Our goal here at Palm Chevrolet is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 26, 2024

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My service associate was informative. My appointment was scheduled for 0800 and I arrived around 07:50. Apparently there is a meeting in the mornings. The associates did not finish their More

by Jnpjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Degroot

Apr 29, 2024

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

April 20, 2024

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Employee Rating

Sat in lobby 1 1/2 hrs after my car was finished and no one let us know anything . Frustrating! More

by knighton.mary9615
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Kelly

Apr 22, 2024

Palm Chevrolet responded

Mary, thank you for providing this feedback about your experience at Palm Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

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