Franchesca Stone

I recently had my vehicle serviced at Palm Chevy and couldn't be happier with the experience. The staff were courteous and professional from the moment I arrived, especially Franchesca in the service de couldn't be happier with the experience. The staff were courteous and professional from the moment I arrived, especially Franchesca in the service department. She made me feel comfortable and reassured, which is huge for me. The service was prompt, and Franchesca took the time to explain everything clearly, ensuring I understood what was being done and why. Her professionalism and dedication to customer satisfaction truly stood out. I am grateful for their excellent service and highly recommend Palm Chevy to anyone in need of vehicle maintenance or repairs. Thank you, Franchesca and Palm Chevy, for making my experience so positive and stress-free! More

by lauren.shashy Verified Customer Verified Customer

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This was the first oil change on our vehicle. Everything was explained to us and they were done in an hour. The person greeting you when you pull in was extremely nice and helpful. Everything was explained to us and they were done in an hour. The person greeting you when you pull in was extremely nice and helpful. More

by barbottens Verified Customer Verified Customer

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Very disappointed! The mailed coupon I received offered a $173.99 special for front brake pad replacement, including installation labor, plus taxes and fees. The invo The mailed coupon I received offered a $173.99 special for front brake pad replacement, including installation labor, plus taxes and fees. The invoice I paid was $262.49. It detailed part cost as $91.99 and labor at $130.00. An administration fee of $6.72 (insane), a handling fee (huh?) of $2.00 and shop supplies for $22.40 (I get the need for brake clean) and $17.38 for taxes. How does any of this add up? Common sense would indicate: $173.99 Parts and labor + $22.40 shop supplies + $13.74 taxes for a total of $210.13. So please explain to me how I was required to pay $262.49? I am very disappointed and I feel robbed. I am a fighter and currently working on further action to resolve this. My service advisor treated me well but even she couldn't explain the discrepancy in the billing. More

by mhotchkiss Verified Customer Verified Customer

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Francesca was exceptional and she has knowledge of my needs to the truck. Excellent service. needs to the truck. Excellent service. More

by timo_montalvo Verified Customer Verified Customer

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The dealership is nice but the professionalism and the common courtesy is far from the average. You would think obe would greet you with a simple hello when you walk into the service area but no they look common courtesy is far from the average. You would think obe would greet you with a simple hello when you walk into the service area but no they look at you with discuss and not say a word. More

by ABEVASQUEZ2 Verified Customer Verified Customer

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After 4 1/2 hours waiting for the completion of my oil change etc. and windshield washer’s nozzle driver’s side issue I prefer not to comment, unfortunately. change etc. and windshield washer’s nozzle driver’s side issue I prefer not to comment, unfortunately. More

by BEACHBUM.MOUNTAINMAN Verified Customer Verified Customer

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I never have to sit around too long for the oil change. Very accommodating snack/beverage area for customers, comfortable seating area. Very accommodating snack/beverage area for customers, comfortable seating area. More

by Fainstl Verified Customer Verified Customer

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We love the relationship we have with Palm Chevrolet. The people there are professional and always helpful. The people there are professional and always helpful. More

by LPEREIRA Verified Customer Verified Customer

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Excellent dealership have bought four vehicles from them ! And will continue to use them for service and buying a new car ! ! And will continue to use them for service and buying a new car ! More

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Competent people who get the job done quickly. Satisfaction every time and trust the dealer Satisfaction every time and trust the dealer More

by MTNVOICE1 Verified Customer Verified Customer

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