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Dianne Ponce
Refer Me
16 Reviews
Dealership Experience
7 yrs, 2 mos
16 Reviews
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16 Reviews of Dianne Ponce
May 15, 2024
Dianne was fine. Slightly hard to get a hold of and a response from, but otherwise friendly. Steve Tracy was pushy and disregarded my concerns and was like the “used Slightly hard to get a hold of and a response from, but otherwise friendly. Steve Tracy was pushy and disregarded my concerns and was like the “used car salesman” persona. The practice of listing cars before they’re available to drive or even see in person is fraudulent and deceitful. More
by TDUCUMMON
Verified CustomerOther Employees Tagged: Cain Carter, Steve Tracy
Helpful 
March 12, 2024
My 3rd vehicle I have purchased from Niello. Happy with the process but would like to mention my car came off another lot and the cleaning and prep of the vehicle, particularly the windows coul Happy with the process but would like to mention my car came off another lot and the cleaning and prep of the vehicle, particularly the windows could have been better. More
by PCAT624
Other Employees Tagged: Cain Carter, Kao Saephanh
January 03, 2024
Dianne was great to work with. Professional and got me in and out of the dealership quickly (which was what I wanted) . I would definitely go to her again for future car leasese. Professional and got me in and out of the dealership quickly (which was what I wanted) . I would definitely go to her again for future car leasese. More
by JJEANINEE
Other Employees Tagged: Steve Tracy
December 31, 2023
I was expecting purchasing from across the country to be a big hassle but Dianne and Niello Audi greatly exceeded my expectations; I’d be happy to purchase from them again. a big hassle but Dianne and Niello Audi greatly exceeded my expectations; I’d be happy to purchase from them again. More
by DEWBAGE
Other Employees Tagged: Robert Burris
November 24, 2023
This perhaps was the easiest process we have ever had buying a vehicle. The staff was professional and caring with follow-up on how the vehicle was performing for us. We would definitely recommend Ni buying a vehicle. The staff was professional and caring with follow-up on how the vehicle was performing for us. We would definitely recommend Niello Audi for someone buying a car. More
by KREW2U
Other Employees Tagged: Brandon Flynn
November 14, 2023
very nice work, well done. feels comfortable when we were there the whole time. thanks much . feels comfortable when we were there the whole time. thanks much . More
by ZPZHUANG1960
Other Employees Tagged: Robert Burris
September 26, 2023
As a former customer of Niello Infiniti I do enjoy the same experience at Niello Audi so I don't plan to return. I felt pressured to accept the "deal" I was provided which is hide sight was not the best same experience at Niello Audi so I don't plan to return. I felt pressured to accept the "deal" I was provided which is hide sight was not the best or an actual deal. I was told if I left and returned I would not be offered the same or similar offer because it was "disrespectful" according to Steve Tracy. I asked for my keys a couple of times to leave but they were not provided. This was the worst experience I've had which was largely due to Steve's interaction and comments. More
by LYNCHSH
Other Employees Tagged: Steve Tracy, Andrew Lyon
September 14, 2023
Had a great experience with Niello Audi. Amazing service, responsive team, and excellent communication. I wouldn't hesitate to recommend them to any car buyer! Amazing service, responsive team, and excellent communication. I wouldn't hesitate to recommend them to any car buyer! More
by MCHYCHEN
Other Employees Tagged: Andrew Lyon
